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IT06653: DSMSERV CRASH DURRING DB2 SHUTDOWN

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • TSM server (dsmserv) can crash during DB2 shutdown resulting
    from out of log space condition.
    
    callstack of crash:
    
    (dbx) where
    SMemSet::captureLatch()(??) at 0x900000004bc3d1c
    sqloCreateMemoryPoolEx.fdpr.chunk.2(0x900000004b26ed4, 0x159,
    0xffffffffffffffff, 0x2800888400000000, 0x5a0000005a,
    0x9001000a0db0108, 0x0, 0x0) at 0x900000004bc24dc
    sqleBeginTypedCtxInternal(sql_app_ctx**,SQLO_MEM_POOL**,int)(0x0
    , 0xffffffffffffbfff, 0x400000004000000) at 0x900000004b289c8
    sqleBeginCtx.fdpr.chunk.8(0x1116dc5e0, 0x0, 0x90000000050544c,
    0x9001000a01ce108) at 0x900000004bff7dc
    RdbBeginCtx(??) at 0x10097c404
    RdbStopInstanceThread(??) at 0x10008c68c
    StartThread(0x0) at 0x10000cadc
    (dbx)
    
    The problem happens well DB2 is cleaning up memory as part of
    its shutdown process.
    
    climem.SMemSet::captureLatch()(??) at 0x900000004bc3d1c
    climem.sqloCreateMemoryPoolEx.fdpr.chunk.2(0x900000004b26ed4,
    0x159, 0xffffffffffffffff, 0x2800888400000000, 0x5a0000005a,
    0x9001000a0db0108, 0x0, 0x0) at 0x900000004bc24dc
    climem.sqleBeginTypedCtxInternal(sql_app_ctx**,SQLO_MEM_POOL**,i
    nt)(0x0, 0xffffffffffffbfff, 0x400000004000000) at
    0x900000004b289c8
    sqlmhReg.sqleBeginCtx.fdpr.chunk.8(0x1116dc5e0, 0x0,
    0x90000000050544c, 0x9001000a01ce108) at 0x900000004bff7dc
    rdbctx.RdbBeginCtx(??) at 0x10097c404
    rdbinst.RdbStopInstanceThread(??) at 0x10008c68c
    pkthread.StartThread(0x0) at 0x10000cadc
    
    This APAR will not prevent the application from coming down as
    the application was already in the process of stopping anyways.
    It will address only that 'dsmserv' may crash and produce a core
    file during that shutdown process.
    

Local fix

  • Apply fixing code.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This                      *
    * problem is currently projected to be fixed                   *
    * in level 7.1.5. Note that this is                            *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT06653

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-01-23

  • Closed date

    2016-01-06

  • Last modified date

    2016-01-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT06653

Modified date: 06 January 2016