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IT06647: VIRTUAL MACHINE ANS0328E AND ANS1907E MERGE FAILURES FOR -MODE=IFFULL OR -MODE=IFINCR BACKUPS

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • During a virtual machine (VM) backup, the VM backup may not
    complete successfully due to the
    following errors:
    ANS0328E The specified objects failed the merge test.
    ANS1228E Sending of object 'VM_NAME' failed.
    ANS1907E An error occurred while trying to perform an object
    merge operation on the server.
    TSM Server will show:
    ANE4174E (ANE4985I Session: 113559, ANE4986I Node:
    MYNODENAME)  Full VM backup of VMware Virtual Machine
    'VM_NAME' failed with RC=45 mode=Incremental Forever -
    Incremental, target node name='MYNODENAME', data mover
    node name='MYNODENAME_DM'
    RC=45 is a merge error on the server.
    This problem will only occur on -mode=IFFULL and -mode=IFINCR
    Initial impact: HIGH
    Platforms affected: Windows & Linux
    Versions affected: 6.4, 7.1, 7.1.1
    

Local fix

  • Rename the filespace on the TSM Server for the VM.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.  This problem is          *
    * currently projected to be fixed in levels 6.3.6 and 7.1.3.   *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • The problem was fixed.
    Affected Platforms: AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT06647

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-01-21

  • Closed date

    2015-02-05

  • Last modified date

    2015-02-05

  • APAR is sysrouted FROM one or more of the following:

    IT06598

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT06647

Modified date: 05 February 2015