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IT06598: VIRTUAL MACHINE ANS0328E AND ANS1907E MERGE FAILURES FOR -MODE=IFFULL OR -MODE=IFINCR BACKUPS

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • During a virtual machine (VM) backup, the VM backup may not
    complete successfully due to the
    following errors:
    ANS0328E The specified objects failed the merge test.
    ANS1228E Sending of object 'VM_NAME' failed.
    ANS1907E An error occurred while trying to perform an object
    merge operation on the server.
    TSM Server will show:
    ANE4174E (ANE4985I Session: 113559, ANE4986I Node:
    MYNODENAME)  Full VM backup of VMware Virtual Machine
    'VM_NAME' failed with RC=45 mode=Incremental Forever -
    Incremental, target node name='MYNODENAME', data mover
    node name='MYNODENAME_DM'
    RC=45 is a merge error on the server.
    This problem will only occur on -mode=IFFULL and -mode=IFINCR
    Initial impact: HIGH
    Platforms affected: Windows & Linux
    Versions affected: 6.4, 7.1, 7.1.1
    

Local fix

  • Rename the filespace on the TSM Server for the VM.
    If you are running TSM server version 6.3.5.x or 7.1.1.x
    it is no longer possible to rename an existing VM filespace due
    to apar IC92869. The VM itself would need to be renamed so a new
    filespace is created on the TSM server.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Tivoli Storage Manager for Virtual Environments versions     *
    * 6.3, 6.4 and 7.1 running on all Microsoft Windows and Linux  *
    * x86_64 platforms                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the Tivoli Storage    *
    * Manager Client on Windows and Linux x86_64  in levels 6.4.3  *
    * and 7.1.2                                                    *
    * Note 1: The Tivoli Storage Manager (TSM) Client is a         *
    * prerequisite to using the Data Protection for VMware. In     *
    * Data Protection for VMware environments, the TSM Client is   *
    * also known as the data mover.                                *
    * Note 2: This is subject to change at the discretion of IBM.  *
    ****************************************************************
    

Problem conclusion

  • The problem has been fixed and no longer occurs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT06598

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    64W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-01-19

  • Closed date

    2015-02-13

  • Last modified date

    2015-02-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    IT06647

Modules/Macros

  • dsmagent
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R71W PSY

       UP

  • R71L PSY

       UP

  • R64W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 64W

Reference #: IT06598

Modified date: 13 February 2015