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IT06211: ANS0324E (RC34) PARTIALOBJLENGTH VALUE REPORTED ON VM RESTORE

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Error Description: It is possible for the following message to
    be seen during a restore of a VM.
    
    ANS0324E (RC34) partialObjLength value for partial object
    retrieve is invalid
    
    The 'RESTORE VM' error will be seen with any available VMware
    transport mode (VMVSTORTRANSPORT SAN, HOTADD,NBD,NBDSSL)
    
    Tivoli Storage Manager Versions Affected: 6.4, 7.1
    
    Customer/L2 Diagnostics: Verify that an RC 34 is received with
    the ANS0324E message during the restore of a VM.  This is
    similar to APARs IC98068 and IC99000.  Those should also be
    reviewed and fix levels for those applied before this APAR is
    considered as the cause
    
    Initial Impact: Medium
    
    Additional Keywords: TSM4VE restore partialObjLength
    

Local fix

  • The following testflag can be used to allow the restore to
    complete.
    
    testflag VMRESTORE_INCVMDKSIZE
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Tivoli Storage Manager for Virtual Environments versions 6.4 *
    * and 7.1 running on all Microsoft Windows and Linux x86_64    *
    * platforms                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the Tivoli Storage    *
    * Manager Client on Windows and Linux x86_64  in levels 6.4.3  *
    * and 7.1.2                                                    *
    * Note 1: The Tivoli Storage Manager (TSM) Client is a         *
    * prerequisite to using the Data Protection for VMware. In     *
    * Data Protection for VMware environments, the TSM Client is   *
    * also known as the data mover.                                *
    * Note 2: This is subject to change at the discretion of IBM.  *
    ****************************************************************
    

Problem conclusion

  • The problem has been fixed and no longer occurs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT06211

  • Reported component name

    TSM FOR VE DP V

  • Reported component ID

    5725TVEVM

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-01-02

  • Closed date

    2015-01-19

  • Last modified date

    2015-01-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsmagent
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R71W PSY

       UP

  • R71L PSY

       UP

  • R64W PSY

       UP

  • R64L PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71W

Reference #: IT06211

Modified date: 19 January 2015