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IT06146: DOWNLEVEL TIVOLI STORAGE MANAGER DEVICE DRIVER IS NOT REPORTED BY THE SERVER.

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APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager Server does not issue a message when
    the current Tivoli Storage Manager device driver version is
    below the current server level.
    This might mask problems with devices supported with the current
    server level, but not by the used device driver level.
    
    Symptoms could be, messages like "ANR8484E No drives are
    available to be mounted in R/W mode with format ULTRIUM4C in
    library TEST",
    though the library is equipped with LTO6 drives only or
    "ANR8302E I/O error on drive L03_D26 (/dev/rmt326) with volume
    300525L6
    (OP=SETMODE, Error Number=22, CC=207, rc = 1, KEY= FF, ASC=FF,
    ASCQ= FF, SENSE=**NONE**,  Description=Device is not in a state
    capable of performing request)"
    when forcing the server to use a specific device format (in this
    case ULTRIUM6C).
    
    A device driver trace will show the used device driver level:
    [...]
    dd_write: 0xf1000a0418896000 **DD_WRITE**  driver_id: 6.2.3.0
    Aug  2 2011 10:59:01
    [...]
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager server: All versions
    
    Initial Impact:
    Low
    
    Additional Keywords:
    TSM, mt, LTO6, dd,
    

Local fix

  • Ensure that the used Tivoli Storage Manager device driver level
    matches the used Tivoli Storage Manager server level.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users of tape devices.     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 6.3.6, 7.1.3, and above.     *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Linux, Solaris, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT06146

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-12-22

  • Closed date

    2015-01-09

  • Last modified date

    2015-01-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63A

Reference #: IT06146

Modified date: 09 January 2015