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IT06117: SERVER CRASH DUE TO MUTEX ACQUISITION FAILURE WHEN MOUNTLIMIT EXCEEDED

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APAR status

  • Closed as program error.

Error description

  • There is a small timing window which may cause a server crash in
    pkAcquireMutexTracked from AsMPAgent.  The crash is due to a
    program abort from a mutex acquisition failure. This can only
    occur when a device class's MOUNTLIMIT has been exceeded.
    Tivoli Storage Manager Versions Affected: 6.2,6.3,7.1
    Customer/L2 Diagnostics:
    Callstack on AIX:
    pthread_kill()
    _p_raise()
    raise()
    abort()
    PsAbortServer()
    pkAbort()
    pkAcquireMutexTracked()
    AsMPAgent()
    StartThread()
    Initial Impact: medium
    Additional Keywords: core dump crash mt mount ANR9999D Mutex
    acquisition failure errno=22 asvolmnt.c
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing levels when available.                          *
    * This problem is currently projected to be fixed in levels    *
    * 6.3.6, 7.1.1.200, and 7.1.3.                                 *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT06117

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-12-16

  • Closed date

    2015-01-18

  • Last modified date

    2015-01-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT06117

Modified date: 18 January 2015