IBM Support

IT05998: DATAPOWER APPLIANCE MIGHT NOT RESPOND WHILE UNDER HIGH LOAD WITH SHARING CONVERSATIONS AND NETWORK EVENTS DELAYED

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • A heavily loaded DataPower appliance with network activity also
    delayed by network load, and having certain MQ shared
    conversations settings, might become unresponsive. For example,
    access via serial console might fail.
    

Local fix

  • Some MQ shared conversations settings are a known trigger.
    Workaround is to set ShareCNV = 0.
    

Problem summary

  • Customer who uses DataPower MQ Sharing Conversations might see
    this problem.
    
    When DataPower is under high load with MQ/MQFTE Front Side
    Handler or DPMQ/DPMQFTE URL-Open, DataPower might not response.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT05998

  • Reported component name

    DTPWR INTGRAPL

  • Reported component ID

    DP905XI52

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-12-09

  • Closed date

    2015-01-12

  • Last modified date

    2015-02-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DTPWR INTGRAPL

  • Fixed component ID

    DP905XI52

Applicable component levels

  • R600 PSY

       UP

  • R601 PSY

       UP

  • R700 PSY

       UP

  • R710 PSY

       UP



Document information

More support for: WebSphere DataPower Integration Appliance XI52

Software version: 6.0.0

Reference #: IT05998

Modified date: 09 February 2015