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IT05503: WHEN USING SSL AND A SEVERE DB2 PROBLEM OCCURS REQUIRING IMMEDIATE SERVER SHUT DOWN A CRASH MAY OCCUR IN GSKIT.

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APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager server may crash in GSKIT when using
    SSL and a severe DB2 problem occurs which requires immediate
    server shut down.
    
    Customer/L2 Diagnostics (if applicable)
    
    Call stack may be like the following:
    Illegal instruction (illegal opcode) in . at 0x0 ($t574679)
    warning: Unable to access address 0x0 from core
    (dbx) where
    .() at 0x0
    __dt__11CipherSuiteFv(??, ??) at 0x9000000027defe0
    gsk_environment_close(??) at 0x9000000027dd900
    sslHalt() at 0x100190488
    psCommTerm() at 0x10017d1d0
    psHalt() at 0x100e4e08c
    admHaltServer(??, ??) at 0x10010a528
    RdbStopTheServer() at 0x100109a5c
    DbiEvalSQLOutcomeX(??, ??, ??, ??, ??, ??, ??, ??) at
    0x100104f7c
    RdbPrepareAndExecuteStmt(??, ??, ??, ??, ??, ??, ??) at
    0x10012e5b0
    RdbCliUpdate(??, ??, ??, ??, ??, ??, ??, ??) at 0x10012a04c
    tbCliSRUpd(??, ??, ??, ??, ??, ??, ??, ??) at 0x100129c60
    admOpenNodeEx(??, ??, ??, ??, ??, ??, ??, ??) at 0x100210264
    HandleNodeSession(??, ??, ??) at 0x10053fd24
    DoNodeGeneral(??, ??) at 0x1005381b0
    smExecuteSession(??, ??, ??, ??, ??, ??, ??, ??) at 0x1005331dc
    psSessionThread(??) at 0x1001784f8
    StartThread(??) at 0x10000c260
    (dbx)
    
    
    Platforms affected:
    Unix, Linux, Windows,  6.2, 6.3, 7.1
    
    Initial Impact: Medium
    
    Additional Keywords: crash core ZZ63 ZZ62 ZZ71 abend call
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing levels when available.                          *
    * This problem is currently projected                          *
    * to be fixed in levels 6.3.6 and 7.1.3.                       *
    * Note that this is subject to change                          *
    * at the discretion of IBM.                                    *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affect platforms: AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT05503

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-11-11

  • Closed date

    2015-02-17

  • Last modified date

    2015-02-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63A

Reference #: IT05503

Modified date: 17 February 2015