IBM Support

IT05355: RESTORE OF A VM GUEST FROM PERIODIC INCREMENTAL BACKUP USING THE GUI CREATES AN EMPTY VM

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • A restore of a VMware guest from a periodic incremental backup
    image using the Tivoli Storage Manager B/A Client Graphical User
    Interface (GUI) will create a VM guest with empty disks.
    No errors will be seen in the client or server.
    The client statistics in the report window of the GUI will all
    be zero except the elapsed time.
    Incremental Forever backup images are not affected.
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager Client 7.1.1 on Windows and Linux
    
    Initial Impact: Medium
    
    Additional Keywords: TSM4VE restore GUI TDP4VE empty vmware vmdk
    
    | MDVREGR 7.1.1.0-TIV_5698ISMCL |
    

Local fix

  • Use the command line or the Tivoli Storage Manager for Virtual
    Environment - Data Protection for VMware GUI to perform the
    restore
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Tivoli Storage Manager for Virtual Environments versions     *
    * 7.1.1 running on all Microsoft Windows and Linux x86_64      *
    * platforms.                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the Tivoli Storage    *
    * Manager Client on Windows and Linux x86_64  in level 7.1.2.  *
    * Note 1: The Tivoli Storage Manager (TSM) Client is a         *
    * prerequisite to using the Data Protection for VMware. In     *
    * Data Protection for VMware environments, the TSM Client is   *
    * also known as the data mover.                                *
    * Note 2: This is subject to change at the discretion of IBM.  *
    ****************************************************************
    

Problem conclusion

  • The problem has been fixed and no longer occurs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT05355

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-11-07

  • Closed date

    2015-01-06

  • Last modified date

    2015-01-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsmagent
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R71W PSY

       UP

  • R71L PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71W

Reference #: IT05355

Modified date: 06 January 2015