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IT04999: MESSAGE ANR4596E USER RESPONSE NEEDS ADDITIONAL SYMPTOM ADDED

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • For ANR4596E message, the following user response is documented:
    "This is likely caused by not having all the necessary volumes
    available and specified in the volume history file. Or this is
    caused by having the wrong volume designated with sequence
    10001. If a volume in the volume history file for this backup
    series and operation is assigned 10001, try assigning a
    different volume as sequence 10001. The volume assigned sequence
    10001 is expected to have the self-describing validation
    information and signatures that are used by the restore
    processing for validation of a given operation for a backup
    series. If this information is not found or correct, this would
    result in a restore failure."
    
    The symptom, however, could also be caused by an attempt to
    restore a server database backed by a lower release level
    server. As an example, you will see the ANR4596E if you try to
    restore a V6.2 database using a V6.3 Tivoli Storage Manager
    server.
    
      Tivoli Storage Manager Versions Affected: all supported
      Initial Impact: Medium
      Additional Keywords: RESTORE DB validate selected backup
    series
    

Local fix

  • restore the database using the same server release version used
    for the backup
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 6.3.6 and 7.1.3. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • In the Administrator's Reference, the section pertaining to the
    DSMSERV RESTORE DB and BACKUP DB commands will be updated with
    the following note:
    "Restriction: You cannot restore a server database if the
    release level of the server database backup is different from
    the release level of the server that is being restored."
    
    Update message ANR4596E
    
    ANR4596E
    
    The restore database operation is unable to validate the
    selected database backup for series <seriesID> and
    operation <operationID> against the actual data from the
    database backup stream.
    
    explanation
    When the DSMSERV RESTORE DB command selects a candidate database
    backup series, it will validate the information from the backup
    data stream and compare it to the information available from the
    volume history file.  In this case, the database backup is
    missing information that is needed in order to perform a restore
    of the server database.
    
    sysact
    None
    
    uresp
    This error can be caused by one of the following conditions:
    1. All of the necessary volumes are not available and specified
    in the volume history file.
    2. The release level of the server database backup is different
    from the release level of the server that is being restored.
    For example, error ANR4596E will occur when you restore a V6.2
    database and you are using a V6.3 Tivoli Storage Manager server.
    3. You have the wrong volume that is designated with sequence
    10001.  If a volume in the volume history file for this backup
    series and operation is assigned 10001, try assigning a
    different volume as sequence 10001.  The volume assigned
    sequence 10001 is expected to have the self-describing
    validation information and signatures that are used by the
    restore process for the validation of an operation for a backup
    series.  The restore will fail if this information is not found
    or is incorrect.
    
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT04999

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    62W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-10-17

  • Closed date

    2014-11-05

  • Last modified date

    2015-02-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62W PSY

       UP

  • R62S PSY

       UP

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63W PSY

       UP

  • R63S PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71W PSY

       UP

  • R71S PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 62W

Reference #: IT04999

Modified date: 05 February 2015