IT04969: SERVER OUTAGE AFTER ANR1181E TRANSACTION ABORTED DURING STGP MIGRATION

7.1.1.100-TIV-TSMSRV-WIN
7.1.1.100-TIV-TSMSRV-SolarisSPARC
7.1.1.100-TIV-TSMSRV-Linuxppc64
7.1.1.100-TIV-TSMSRV-HP-UX
7.1.1.100-TIV-TSMSRV-Linuxppc64
7.1.1.100-TIV-TSMSRV-Linuxs390x
7.1.1.100-TIV-TSMSRV-Linuxx86_64
7.1.1.100-TIV-TSMSRV-AIX
IBM Tivoli Storage Manager (TSM) server V7.1.1.x interim fix downloads

APAR status

• Closed as program error.

Error description

• The Tivoli Storage Manager server process can stop after a
  data storage transaction abort, leading to an outage.  This has
  been known to occur during MIGRATE STGPOOL processing. The
  following messages may be seen in the activity log prior to
  the outage:
  
   ANR1181E sstxn.c(507): Data storage transaction 0:123456789
            was aborted.
   ANR9999D_2981960719 tmAbortX(tmtxn.c:1317) Thread<11>:
            Tsn=0:0 already ending
   ANR9999D Thread<11> issued message 9999 from:
   ANR9999D Thread<11> 0x000000010001cc50 StdPutText
   ANR9999D Thread<11> 0x000000010001d6f0 OutDiagToCons
   ANR9999D Thread<11> 0x00000001000098c8 outDiagfExt
   ANR9999D Thread<11> 0x0000000100047530 tmAbortX
   ANR9999D Thread<11> 0x0000000100655a54 BfMarkFragmentComplete
   ANR9999D Thread<11> 0x0000000100e43484 MigrateBatch
   ANR9999D Thread<11> 0x0000000100e3ff98 MigrateCluster
   ANR9999D Thread<11> 0x0000000100e3bcbc DfMigrationThread
  
  Customer/L2 Diagnostics:
  A failing callstack similar to the following can be extracted
  from the resulting core dump (AIX example):
  
    sprintf()
    PrepDispArgs()
    outDiagfExt()
    TmReportTrackingInfo()
    tmAbortX()
    BfMarkFragmentComplete()
    MigrateBatch()
    MigrateCluster()
    DfMigrationThread()
    StartThread()
  
  Initial Impact:
  High
  
  Tivoli Storage Manager Versions Affected:
  All V7 Tivoli Storage Manager servers.
  
  Additional Keywords:
  TSM CRASH ABORT TMABORT STGP STORAGEPOOL MIGR MSGANR1181E
  MIGRATION ANR9999D MSGANR9999D ANR1181E
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing levels when available.                          *
  * This problem is currently projected to be fixed in levels    *
  * 7.1.1.100 and 7.1.3.                                         *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels