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IT04969: SERVER OUTAGE AFTER ANR1181E TRANSACTION ABORTED DURING STGP MIG RATION

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APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager server process can stop after a
    data storage transaction abort, leading to an outage.  This has
    been known to occur during MIGRATE STGPOOL processing. The
    following messages may be seen in the activity log prior to
    the outage:
    
     ANR1181E sstxn.c(507): Data storage transaction 0:123456789
              was aborted.
     ANR9999D_2981960719 tmAbortX(tmtxn.c:1317) Thread<11>:
              Tsn=0:0 already ending
     ANR9999D Thread<11> issued message 9999 from:
     ANR9999D Thread<11> 0x000000010001cc50 StdPutText
     ANR9999D Thread<11> 0x000000010001d6f0 OutDiagToCons
     ANR9999D Thread<11> 0x00000001000098c8 outDiagfExt
     ANR9999D Thread<11> 0x0000000100047530 tmAbortX
     ANR9999D Thread<11> 0x0000000100655a54 BfMarkFragmentComplete
     ANR9999D Thread<11> 0x0000000100e43484 MigrateBatch
     ANR9999D Thread<11> 0x0000000100e3ff98 MigrateCluster
     ANR9999D Thread<11> 0x0000000100e3bcbc DfMigrationThread
    
    Customer/L2 Diagnostics:
    A failing callstack similar to the following can be extracted
    from the resulting core dump (AIX example):
    
      sprintf()
      PrepDispArgs()
      outDiagfExt()
      TmReportTrackingInfo()
      tmAbortX()
      BfMarkFragmentComplete()
      MigrateBatch()
      MigrateCluster()
      DfMigrationThread()
      StartThread()
    
    Initial Impact:
    High
    
    Tivoli Storage Manager Versions Affected:
    All V7 Tivoli Storage Manager servers.
    
    Additional Keywords:
    TSM CRASH ABORT TMABORT STGP STORAGEPOOL MIGR MSGANR1181E
    MIGRATION ANR9999D MSGANR9999D ANR1181E
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing levels when available.                          *
    * This problem is currently projected to be fixed in levels    *
    * 7.1.1.100 and 7.1.3.                                         *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT04969

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-10-16

  • Closed date

    2014-10-22

  • Last modified date

    2015-01-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT04969

Modified date: 29 January 2015