IBM Support

IT04953: SERVER OR STORAGE AGENT CAN FAIL TO INSTALL ON ORACLE SOLARIS 10 DUE TO UPDATE LEVEL MISINTERPRETATION

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APAR status

  • Closed as program error.

Error description

  • Tivoli Storage Manager and Storage Agent install/upgrade on
    Oracle Solaris 10
    can fail if "/etc/release" file indicates an update level below
    the desired level required, when it has been achieved.
    
    For example, installing Storage Agent 7.1.1 on Oracle Solaris 10
    with update 11 installed
    but "/etc/release" shows update 9, will fail with  following
    when update 10 is required;
    
    * [ERROR] IBM Tivoli Storage Manager storage agent
    7.1.1.20140829_1109
    contains validation errors.
         1. ERROR: Oracle Solaris 10 update 10 or later is required.
    The
    current operating system does not meet this requirement. Update
    9 is
    the current level.
    
    "/etc/release" shows:
    Oracle Solaris 10 9/10 s10s_u9wos_14a SPARC
    where u9 stands for update 9
    
    yet it is seen that update 11 is in fact installed:
    SunOS host_name 5.10 Generic_150400-11 sun4v sparc SUNW,T5240
    
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager server and storage agents 6.2.x, 6.3.x
    and 7.1,x on Oracle Solaris 10 platform
    
    
    
    Initial Impact:
    Medium
    
    Additional Keywords:
    zz63 zz71 TSM install upgrade release update
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.3. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  Solaris
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT04953

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71S

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-10-20

  • Closed date

    2015-03-25

  • Last modified date

    2015-03-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71S PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT04953

Modified date: 25 March 2015