IBM Support

IT04784: DATA COLLECTION FOR WATCHDOG ISSUES MIGHT BE TRUNCATED

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APAR status

  • Closed as program error.

Error description

  • The backtrace data collected for watchdog issues might be
    incomplete.
    

Local fix

Problem summary

  • Affected are DataPower configurations manifesting restarts via
    watchdog.  Watchdog is a mechanism that the appliance uses to
    recover from a locked state caused by a firmware defect or some
    kinds of excessive load.
    
    The diagnostic information collected during the watchdog restart
    might be incomplete, making it more difficult for IBM Support to
    identify the cause of the restart.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT04784

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-10-08

  • Closed date

    2014-11-13

  • Last modified date

    2014-11-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R600 PSN

       UP

  • R601 PSN

       UP

  • R700 PSN

       UP

  • R710 PSN

       UP



Document information

More support for: IBM DataPower Gateways
General

Software version: 6.0.0

Reference #: IT04784

Modified date: 21 November 2014