IBM Support

IT04680: "ANR9999D_3694972477 .... COLUMN 2 IN TABLE UNKNOWN IS NULL" AFTER UPGRADE TO 7.1 AND ABOVE

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • After a successful upgrade to version 7.1.x.xxx, the following
    error may be logged into the Tivoli Storage Manager activity log
    at Server startup:
    
    ANR9999D_3694972477 outFFDCLog(bfdedup.c:11685) Thread<63>:
    Column 2 in table UNKNOWN is NULL.
    ANR9999D Thread<63> issued message 9999 from:
    ANR9999D Thread<63>  0x00000000ec7a43 OutDiagToCons
    ANR9999D Thread<63>  0x00000000ecaa31 outDiagfExt
    ANR9999D Thread<63>  0x00000000ecad98 outFFDCLog
    ANR9999D Thread<63>  0x00000000b6984f tbGetInt32Ex
    ANR9999D Thread<63>  0x0000000072cfb7 bfDerefDeleteThread
    ANR9999D Thread<63>  0x00000000f6addf StartThread
    ANR9999D Thread<63>  0x007ffff77377b6 *UNKNOWN*
    ANR9999D Thread<63>  0x007ffff4231d6d *UNKNOWN*
    
    
    This message is harmless and can only occur if both of these
    conditions are met:
    
    - The Tivoli Storage Manager Server has been upgraded from a
    version lower than 6.3.3.000
    - There were dedup chunks queued that needs to be deleted ("show
    dedupdeleteinfo" output reporting "Number of chunks waiting in
    queue" greater than zero) before upgrade has been started
    
    
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager Server v.7.1 and later
    
    
    
    Initial Impact:
    Low
    
    
    
    Additional Keywords:
    TSM UPGRADE 7.1 6.3.3 ANR9999D_3694972477  UNKNOWN is NULL.
    

Local fix

  • Ignore the message.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.3. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT04680

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-10-01

  • Closed date

    2014-11-14

  • Last modified date

    2015-01-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT04680

Modified date: 28 January 2015