Direct links to fixes
7.1.1.100-TIV-TSMSRV-WIN
7.1.1.100-TIV-TSMSRV-SolarisSPARC
7.1.1.100-TIV-TSMSRV-Linuxppc64
7.1.1.100-TIV-TSMSRV-HP-UX
7.1.1.100-TIV-TSMSRV-Linuxppc64
7.1.1.100-TIV-TSMSRV-Linuxs390x
7.1.1.100-TIV-TSMSRV-Linuxx86_64
7.1.1.100-TIV-TSMSRV-AIX
6.3.6.000-TIV-TSMALL-Linuxx86_64
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Linux
IBM Tivoli Storage Manager (TSM) server V7.1.1.x interim fix downloads
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads
APAR status
Closed as program error.
Error description
The server can crash if a previously defined drive did not exist on the system but its path still existed during the TSM server initialization. When TSM server failed to open this drive, the server tried to do the LUN reset to this device. This LUN reset operation caused the crash. Message from the dsmserv console: ANR8470W Initialization failure on drive DRX in library LIBX. No dump file is created. Tivoli Storage Manager Versions Affected: Tivoli Storage Manager server on Windows Customer/L2 Diagnostics (If Applicable) Collect PVR MMS NA trace. Information similar to the following will indicate this problem: 15:10:01.957 [15][mmsdrive.c][7175][MmsAcquireDriveList]:Acquiring DriveList for library TS3100 15:10:01.957 [15][mmsdrive.c][7252][MmsReleaseDriveList]:Releasing DriveList in library TS3100 15:10:01.957 [15][mmsdrive.c][7624][MmsAcquireDrivePath]:Obtaining path for drive DRIVE2, markPathInUse=1, online=1, startRemoteSess=1, state=0, remote=0. 15:10:01.958 [15][napath.c][660][naTestPath]:Testing path sourceName=STORSERVER, destination=TS3100:DRIVE2, source type=2, destination type=1, initmode=0 15:10:01.958 [15][napath.c][670][naTestPath]:Starting a new transaction. 15:10:01.959 [15][napthcmd.c][1908][naOpenQueryPathEx]:Setting search bounds with srcName = $$LOCALSERVER$$ 15:10:01.960 [15][napthcmd.c][1925][naOpenQueryPathEx]:Setting search bounds with destName = TS3100:DRIVE2 15:10:02.063 [15][napath.c][670][naTestPath]:Starting a new transaction. 15:10:02.065 [15][napthcmd.c][1925][naOpenQueryPathEx]:Setting search bounds with destName = TS3100:DRIVE2 15:10:02.172 [15][pspvr.c][3335][PvrPsOpenDevice]:Opening device with nonDelay = 1, accessMode = 0 15:10:02.172 [15][pspvr.c][3345][PvrPsOpenDevice]:Open with passthru? -1 15:10:02.173 [15][pspvr.c][3442][PvrPsOpenDevice]:TSM passthru is changed to 0 for 15:10:02.173 [15][pspvr.c][3526][PvrPsOpenDevice]:Error opening , Reason: The system cannot find the path specified. 15:10:02.174 [15][pvrutil.c][746][PvrOpenDevice]:Attempted to open device , 1 time(s), rc = 2813. 15:10:02.174 [15][pspvr.c][4677][PvrCheckTapeReserve]:Open failed with rc = 2813. 15:10:02.175 [15][pspvr.c][5281][OpenPseudoDev]:We will open IBM psuedo device for tape 15:10:02.175 [15][pspvr.c][5334][OpenPseudoDev]:device //./pseudotape is opened with handle 000000000001086C 15:10:02.176 [15][psntpop.c][3072][NtpOpQueryPrKey]:Querying reservation key from drive with serial number 1068067361 15:10:02.178 [15][psntpop.c][3101][NtpOpQueryPrKey]:Final rc = 0, compcode = 0, key = 15:10:02.178 [15][pspvr.c][4841][PvrPersistentReserve_Release]:query the Key rc = 0 15:10:02.178 [15][pspvr.c][4876][PvrPersistentReserve_Release]:No Key Set the drive must be legacy researved rc = 0 15:10:02.179 [15][pspvr.c][4901][PvrPersistentReserve_Release]:exit rc = 0 Initial Impact: Medium Additional Keywords: TSM abend core dump halt stop die library
Local fix
Prevent the usage of this drive by disconnecting it from the library, or update the drive and path offline.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users of tape devices. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels 6.3.6, 7.1.1.100, and 7.1.3. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: Windows.
Temporary fix
Comments
APAR Information
APAR number
IT04633
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-10-01
Closed date
2014-11-07
Last modified date
2015-07-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
Document Information
Modified date:
23 August 2023