IT04600: EXPIRE INVENTORY PROCESS COMPLETES AS FAILURE BUT THERE ARE NO NOTICEABLE ERRORS/MESSAGES IN THE ACTIVITY LOG

6.3.6.000-TIV-TSMRPT-AGENT-Linux
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-Linuxx86_64
7.1.3.000-TIV-TSMSRV-WIN
7.1.3.000-TIV-TSMSRV-SolarisSPARC
7.1.3.000-TIV-TSMSRV-Linuxx86_64
7.1.3.000-TIV-TSMSRV-Linuxs390x
7.1.3.000-TIV-TSMSRV-Linuxppc64
7.1.3.000-TIV-TSMSRV-HP-UX
7.1.3.000-TIV-TSMSRV-AIX
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads

APAR status

• Closed as program error.

Error description

• 'Expire inventory' process can end in status of  FAILURE with
  error count > 0, but the activity log is not reporting
  what these errors were and when they occurred.
  
  For example:
  
  ANR0812I Inventory file expiration process 22
  completed:  processed 29 nodes, examined 118599 objects,
  deleting 118595 backup objects, 0 archive objects, 0 DB
  backup volumes, and 0 recovery plan files. 0 objects
  were retried and 4 errors were encountered.
  
  ANR0987I Process 22 for EXPIRE INVENTORY
  running in the
  BACKGROUND processed 118,599 items with a
  completion state of FAILURE
  NR1893E Process 22 for EXPIRE INVENTORY
  completed with a completion state of FAILURE.
  
  Activity log has no error message(s) to indicate a specific
  error occurred, even though 4 errors are reported.
  
  Only indicator is:
  ANR0538I A resource waiter has been aborted
  being logged at same time as ANR0166I and ANR0167I information
  messages.
  
  
  
  Tivoli Storage Manager Versions Affected:
  Tivoli Storage Manager server version 6.2, 6.3 and 7.1 on all
  supported platforms
  
  
  Initial Impact:
  Low
  
  Additional Keywords:
  zz62  zz63 zz71 tsm expiration expire inventory failure error
  logged actlog
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available.  This problem is          *
  * currently projected to be fixed in levels 6.3.6 and 7.1.3.   *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• The problem was fixed.  Existing message ANR1984E is modified as
  follows to report this condition:
  ANR1894E <command>: Processing for node <node name>, file space
  <file space name> failed because of a lock conflict.
  Explanation:  The server could not obtain a resource that is
  required to process the indicated file space.
  System Action:  The command continues, but processing of the
  indicated file space fails.
  User Response:  To increase the probability of acquiring all of
  the necessary resources, issue the indicated command when server
  activity is relatively low.
  Affected Platforms: AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP

• R71A PSY

     UP

• R71H PSY

     UP

• R71L PSY

     UP

• R71S PSY

     UP

• R71W PSY

     UP