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IT04600: EXPIRE INVENTORY PROCESS COMPLETES AS FAILURE BUT THERE ARE NO NOTICEABLE ERRORS/MESSAGES IN THE ACTIVITY LOG

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • 'Expire inventory' process can end in status of  FAILURE with
    error count > 0, but the activity log is not reporting
    what these errors were and when they occurred.
    
    For example:
    
    ANR0812I Inventory file expiration process 22
    completed:  processed 29 nodes, examined 118599 objects,
    deleting 118595 backup objects, 0 archive objects, 0 DB
    backup volumes, and 0 recovery plan files. 0 objects
    were retried and 4 errors were encountered.
    
    ANR0987I Process 22 for EXPIRE INVENTORY
    running in the
    BACKGROUND processed 118,599 items with a
    completion state of FAILURE
    NR1893E Process 22 for EXPIRE INVENTORY
    completed with a completion state of FAILURE.
    
    Activity log has no error message(s) to indicate a specific
    error occurred, even though 4 errors are reported.
    
    Only indicator is:
    ANR0538I A resource waiter has been aborted
    being logged at same time as ANR0166I and ANR0167I information
    messages.
    
    
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager server version 6.2, 6.3 and 7.1 on all
    supported platforms
    
    
    Initial Impact:
    Low
    
    Additional Keywords:
    zz62  zz63 zz71 tsm expiration expire inventory failure error
    logged actlog
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.  This problem is          *
    * currently projected to be fixed in levels 6.3.6 and 7.1.3.   *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • The problem was fixed.  Existing message ANR1984E is modified as
    follows to report this condition:
    ANR1894E <command>: Processing for node <node name>, file space
    <file space name> failed because of a lock conflict.
    Explanation:  The server could not obtain a resource that is
    required to process the indicated file space.
    System Action:  The command continues, but processing of the
    indicated file space fails.
    User Response:  To increase the probability of acquiring all of
    the necessary resources, issue the indicated command when server
    activity is relatively low.
    Affected Platforms: AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT04600

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-09-29

  • Closed date

    2014-10-09

  • Last modified date

    2015-01-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT04600

Modified date: 28 January 2015