IBM Support

IT04569: ANR0566W DURING CLIENT RESTORE/RETRIEVE WHILE MIGRATION IS RUNNING

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Tivoli Storage Manager Client restore or retrieve may fail
    during stgpool migration.
    
    The Tivoli Storage Manager Server activity log shows the
    following messages:
    
    ******************************
    ANR0566W Retrieve or restore failed for session  (SESSION:
    XXXXX)
    for node NODENAME - file was deleted  (SESSION: YYYYY)
    from data storage during retrieval.
    ******************************
    
    Tivoli Storage Manager Versions Affected:
    All supported Tivoli Storage Manager Sever on all supported
    operating systems.
    
    Initial Impact:
    Medium
    
    Additional Keywords:
    migration reclamation restore failure error file deleted pool
    stgpool zz62 zz63 zz71
    

Local fix

  • Avoid restore/retrieve while migration is running.
    Attempt restore/retrieve again when migration has ended.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing levels when available. This                     *
    * problem is currently projected to be fixed                   *
    * in levels 6.3.6 and 7.1.3. Note that this is                 *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT04569

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-09-26

  • Closed date

    2014-12-05

  • Last modified date

    2015-02-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63L

Reference #: IT04569

Modified date: 05 February 2015