IT04452: UNDER CERTAIN CONDITIONS HAVING WSMAGENT MONITORING FLAG ENABLED MIGHT CAUSE AN UNEXPECTED RESTART OF THE APPLIANCE

Fix packs for DataPower XML Security Gateway version 6.0
Fix packs for DataPower B2B Appliance version 6.0
Fix packs for DataPower Integration Appliance version 6.0
Fix packs for DataPower Low Latency Appliance version 6.0
Fix packs for DataPower Service Gateway version 6.0
Fix packs for DataPower Service Gateway version 6.0.1
Fix packs for DataPower B2B Appliance version 6.0.1
Fix packs for DataPower Integration Appliance version 6.0.1
Fix packs for DataPower Service Gateway version 7.0
Fix packs for DataPower B2B Appliance version 7.0
Fix packs for DataPower Integration Appliance version 7.0

APAR status

• Closed as program error.

Error description

• When an WSMAgent is enabled on a Multi-Protocol Gateway and
  this service contains an asynchronous transform action, the
  appliance might experience an unexpected restart.
  

Local fix

• Turn off WSMAgent flag on Multi-Protocol Gateway.
  

Problem summary

• Affected are all customers on release 6.0.0 and later using the
  Multi-Protocol Gateway service with enabled "Monitor via Web
  Services Management Agent" and a processing policy rule having
  an asynchronous transform action that in its stylesheet
  retrieves the value of the 'var://service/wsm/service-port'
  variable. During execution of the stylesheet the appliance might
  restart.
  

Problem conclusion

• Fix is available in 6.0.0.10, 6.0.1.6 and 7.0.0.3.
  
  For a list of the latest fix packs available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

• Set the transform action to be synchronous.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R600 PSN

     UP

• R601 PSN

     UP

• R700 PSN

     UP