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IT04403: CLIENT BACKUP REPORTS ANS1151E '\\XXXXX\O$' IS NOT A CLUSTER DISK WHEN USING ADD-ON CLUSTER SOFTWARE.

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APAR status

  • Closed as program error.

Error description

  • When products that extend Microsoft Cluster Service are used,
    the Tivoli Storage Manager backup-archive client might not be
    able to process the cluster disk resources.
    
    Backups of these cluster resources report that they are both not
    a local disk and not a cluster disk depending on which
    CLUSTERNODE setting being used, YES or NO.
    
    
    Customer/L2 Diagnostics:
    
    When a backup is run the client will report the following errors
    when attempting to backup these resources.
    
    When CLUSTERNODE YES and CLUSTERDISKONLY YES
    
    ANS1228E Sending of object '\\testsystem.ibm.com\o$' failed
    
    ANS1151E '\\testsystem.ibm.com\o$' is not a cluster disk.
    
    
    When CLUSTERNODE NO and CLUSTERDISKONLY NO
    
    ANS1228E Sending of object '\\testsystem.ibm.com\o$' failed
    
    ANS1668E The '\\testsystem.ibm.com\o$' is not a local disk.
    
    
    Third party products that extend Microsoft Cluster Service
    capabilities might change the disk cluster resource type name
    from "Physical Disk" to something else. Products such as
    "VisionSolutions DoubleTake Availability" will have cluster
    resource types such as "Geo Cluster" which will not be
    recognized by the Tivoli Storage Manager backup-archive
    client as a valid resource type to process.
    
    
    Due to a change in the way cluster resources are evaluated with
    the 6.3.0.0 and higher client code levels, the client will not
    recognize these resource type as cluster disks and will not back
     them up as such.
    
    Tivoli Storage Manager Versions Affected:
    Windows 6.3 6.4 7.1
    
    Initial Impact:
    low
    
    Additional Keywords:
    TSM MSCS cluster 'geo cluster' 'Double Take'
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All backup-archive client versions 6.3, 6.4 and 7.1 on       *
    * Microsoft Windows platforms.                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 6.3.2.4, 6.4.3 and 7.1.2.    *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • Option CLUSTERRESTYPE "<cluster resource name>" has been added
    to provide new cluster disk  resource name.
    

Temporary fix

  • 6.3.2.4 interim fix
    

Comments

APAR Information

  • APAR number

    IT04403

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    64W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-09-17

  • Closed date

    2014-11-23

  • Last modified date

    2016-02-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsmc     dsmagent
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R63W PSY

       UP

  • R64W PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 64W

Reference #: IT04403

Modified date: 09 February 2016