IBM Support

IT04284: ENABLED OR DISABLED EVENT MESSAGES AFTER UPGRADE ARE NOT PRESERVED AFTER SERVER RESTART.

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APAR status

  • Closed as program error.

Error description

  • When the TSM server is first initialized after a server upgrade
    it applies event rules which are user customized enabled or
    disabled message events to the existing set of events stored
    in the TSM server database. If the TSM server is restarted
    at the same server level, the server can use the set of
    enabled events that is stored in the TSM server database.
     The problem is during the first TSM server initialization
    after an upgrade the event rules are being applied to the TSM
    server memory but the updated set of enabled event messages
    are not being saved to the TSM server database.
    This results in the event rules applied to the event list are
    not preserved if the TSM server is restarted.
    Instead when the TSM server is restarted the set of enabled
    event messages are reverted to the settings
    prior to when the event rules were applied.
    
    Example symptom scenario
    You issue "ENABLE EVENTS FILETEXT ERROR"  to enable all error
     messages to the filetext receiver  on TSM server 6.3.1
    You upgrade the TSM server to V6.3.3.
    You issue "QUERY ENABLED FILETEXT" and see that all error
     messages introduced in  V6.3.3 are  enabled.
    You restart V6.3.3 TSM server.
    You issue "QUERY ENABLED FILETEXT" and you see that the error
     messages introduced in V6.3.3 are no longer enabled.
    
    
    
    Tivoli Storage Manager Versions Affected:
    All supported Tivoli Storage manager server versions
    
    
    Initial Impact:
    Medium
    
    Additional Keywords:
     zztsm63 update disable events enable
    

Local fix

  • Manually run the ENABLE/DISABLE EVENT commands listed in the
    output of QUERY EVENTRULES command.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 6.3.6 and 7.1.3. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.  Affected platforms:  AIX, HP-UX,
    Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT04284

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-09-10

  • Closed date

    2014-10-23

  • Last modified date

    2015-01-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63A

Reference #: IT04284

Modified date: 28 January 2015