IBM Support

IT04276: SEVER CRASH TMABORTX TMREPORTTRACKINGINFO

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Server or Storage Agent crash with the following stack:
    
    (dbx) where
    .() at 0xee00
    _doprnt(??, ??, ??) at 0x9000000000089c4
    sprintf(0x123f6b000, 0x127be9cb8, 0x7c9b02a67cf242a6,
    0x7c9b02a67cf242a6, 0x0, 0x0, 0x7c9b02a67cf242a6, 0x123f6b000)
    at 0x900000000005304
    PrepDispArgs(??, ??, ??, ??, ??, ??, ??) at 0x10000a874
    outDiagfExt(0xe82100d8f9e1ffb8, 0x100f9ec54, 0x100f9e5e8,
    0x100f9f808, 0x127bea7d0, 0x7c9b02a67cf242a6,
    0xfffffffff8e1fff8, 0x127bea7f0) at 0x100009870
    TmReportTrackingInfo(??, ??, ??) at 0x100049ea4
    tmAbortX(??, ??, ??) at 0x100047540
    
    This crash can occur when aborting a transaction and tmAbortX
    passes invalid information to TmReportTrackingInfo.  This crash
    can occur with any transaction abort and is not specific to a
    certain type of session, process or command.
    
    Tivoli Storage Manager Versions Affected: 6.2, 6.3, 7.1
    
    Initial Impact: High
    
    Additional Keywords: Cash abend bad transaction descriptor STA
    dsmsta dsmserv
    

Local fix

  • Get to fixing level once available.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing levels when available.                          *
    * This problem is currently projected to be fixed in levels    *
    * 6.3.6 and 7.1.3.                                             *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT04276

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-09-23

  • Closed date

    2015-02-16

  • Last modified date

    2015-02-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT04276

Modified date: 16 February 2015