IBM Support

IT04258: ANR8840E BECAUSE TIVOLI STORAGE MANAGER DEVICES CHANGE TO "DEFINED" STATE AFTER AIX SYSTEM REBOOT

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APAR status

  • Closed as program error.

Error description

  • After upgrade to 7.1.0 release, if an AIX system reboot occurs,
    the following error may happen:
    
      ANR8440E Initialization failed for SCSI library LIB1 ; will
    retry in 2 minute(s).
    
    This happens because the devices owned by Tivoli Storage Manager
    device driver will be changed from "Available" to "Defined"
    state after AIX system reboot.
    
    Tivoli Storage Manager Versions Affected:  7.1.0  on AIX
    platform with device(s) owned by Tivoli Storage Manager device
    driver
    
    Initial Impact: Medium
    
    Additional Keywords:   tsm cfgmgr lsdev
    

Local fix

  • There is a workaround for resolving this problem. Here are
    steps:
    
    1. issues command as
    
    odmget -q "rule *TSM*" Config_Rules
    
    to see if he gets the output as
    
    p7red1:/ 580# odmget -q "rule like *TSM*" Config_Rules
    
    Config_Rules:
            phase = 2
            seq = 60
            boot_mask = 0
            rule = "lsdev -C -s fcp -t TSM-FCSCSI -F name"
    p7red1:/ 581#
    
    2. If he does not get above output, then this is the problem in
    the 7.1.1 installation.
    Then he needs to verify if there is the Config_Rules.odmadd at
    /opt/tivoli/tsm/devices directory.
    If so, he needs to issue cat command to check this file to see
    if there is an entry as
    
    #
    #
    # Stanzas for populating Config_Rules for FC Devices  #
    #
    #
    Config_Rules:
      phase = 2
      seq = 60
      boot_mask = 0
      rule = "lsdev -C -s fcp -t TSM-FCSCSI -F name"
    
    3. If he sees above entry in the Config_Rules.odmadd file, then
    he can run command as
    
    odmadd Config_Rules.odmadd
    
    
    4. Then he needs to run step1 to verify the entry in the ODM.
    
    5. run one of following commands to bring all devices to
    Available state.
    
       shutdown -Fr
    or
       cfgmgr
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager device driver users of non-IBM    *
    * tape devices on AIX.                                         *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in                                     *
    * level 7.1.3. Note that this is subject to change at the      *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:   AIX.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT04258

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-09-08

  • Closed date

    2015-04-21

  • Last modified date

    2015-04-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT04258

Modified date: 21 April 2015