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IT04011: VOLUMES MAY NOT CHANGE TO NOTMOUNTABLE AFTER MOVE DRMEDIA PROCESS COMPLETES AS FAILURE.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • During MOVE DRMEDIA process, volumes are checked out and updated
    to NOTMOUNTABLE state. If there is a problem that causes the
    MOVE DRMEDIA process to fail, none of the volumes will be
    updated to NOTMOUNTABLE state, even if they have been checked
    out of the library. One problem that can cause MOVE DRMEDIA to
    fail is volumes  being requested by other processes.
    
    The fix in this APAR will allow MOVE DRMEDIA process to update
    volumes to NOTMOUNTABLE if they are checked out.
    
    The root cause for the MOVE DRMEDIA process failure still needs
    to be investigated by the user and take appropriate action.
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager server version 6.x, 7.x
    
    Customer/L2 Diagnostics
    MOVE DRMEDIA process failure due to problem with checkout
    volumes. For example,
    ANR8442E CHECKOUT LIBVOLUME: Volume xxx in library yyy is
    currently in use.
    ANR1893E Process xxx for MOVE DRMEDIA completed with a
    completion state of FAILURE. (SESSION: xxx, PROCESS: xxx)
    
    An MMS trace show a problem with checking out volumes, for
    example:
    07:24:52.586 [430626][output.c][7531][PutConsoleMsg]:ANR8300E
    I/O error on library LIBRARY0 (OP=00006C03, CC=314, KEY=05,
    ASC=3B, ASCQ=0E,~SENSE=
    70.00.05.00.00.00.00.0A.00.00.00.00.3B.0E.00.CF.00.04.,~Descript
    ion=The source slot or drive was empty in an attempt to move a
    volume). Refer to the Tivoli Storage Manager documentation on
    I/O error code descriptions.~~~
    07:24:52.586 [430626][mmsscsi.c][12348][ShowDiagMessage]:Library
    LIBRARY0: compcode=314, status=22, descr=The source slot or
    drive was empty in an attempt to move a volume,
      sense data (18):
    70.00.05.00.00.00.00.0A.00.00.00.00.3B.0E.00.CF.00.04.
    
    07:24:52.625 [430626][output.c][7531][PutConsoleMsg]:ANR8942E
    Could not move volume DB0630L4 from slot-element 4233 to
    slot-element 257.~
    07:24:52.626
    [430626][mmsscsi.c][11639][HandleMoveErrorWithDrive]:Couldn't
    move volume DB0630L4 from elem 4233 to elem 257.
    07:24:52.626
    [430626][mmsdrive.c][2502][MmsReturnDrive]:Returning drive
    PROTA04 (/dev/mt23) in library LIBRARY0.
    07:24:52.626
    [430626][mmslib.c][10146][MmsReleaseLibVolume]:Releasing
    reservation for volume DB0630L4 in library LIBRARY0.
    07:24:52.626
    [430626][mmsscsi.c][4241][ScsiCheckoutVolume]:Checkout of volume
    DB0630L4 returned with rc = 2839.
    07:24:52.626 [430626][output.c][7531][PutConsoleMsg]:ANR8437E
    CHECKOUT LIBVOLUME for volume DB0630L4 in library LIBRARY0
    failed.
    
    
    Initial Impact:
    Medium
    
    Additional Keywords:
    TSM DR disaster recovery
    

Local fix

  • Do not run other processes during MOVE DRMEDIA.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.  This problem is          *
    * currently projected to be fixed in levels 6.3.6 and 7.1.4.   *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.  Affected platforms: AIX, HP-UX,
    Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT04011

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-08-29

  • Closed date

    2015-10-22

  • Last modified date

    2015-10-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63A

Reference #: IT04011

Modified date: 22 October 2015