IT04000: ANR9999D_2644193874 DURING AUDIT VOLUME OR REPLICATE NODE FOR REPLICATED FILES LARGER THAN MAXFRAGMENTSIZE

IBM Tivoli Storage Manager V7.1 Fix Pack 1 (7.1.1.000) Server Downloads

APAR status

• Closed as program error.

Error description

• During AUDIT VOLUME or REPLICATE NODE the following error might
  be reported in the ACTLOG:
  
  ANR9999D_2644193874 BfCheckEndToEnd(bfdedup.c:9479) Thread<804>:
  Data integrity error detected for deduplicated object 117273366
  
  The object reported in the message must meet all of the
  following conditions:
  The object must have been replicated from another server.
  The object is larger than the MAXFRAGMENTSIZE setting.
  The source servers storage pool was deduplication enabled.
  The source object has gone through identify processing on the
  source server.
  The source object was not stored using client deduplication.
  The target servers storage pool is deduplication enabled.
  The object can be successfully restored or retrieved by the
  client if it is not currently marked as being damaged.
  
  Customer/L2 Diagnostics:
  To determine if the object is effected use the following
  command:
  
  show invo 117273366
  
  The following shows that the object is a fragment:
  **Super-Bitfile 117273366 is a fragment in Super Aggregate
  117267538
  
  Look for a chunk 0 digest type of SMD5 to indicate a server
  dedup object, for example:
      Chunk    0: 117273366, digest type: SMD5, value: E6F42EC1
  
  Tivoli Storage Manager Versions Affected:
  Tivoli Storage Manager server version 6.3.X and 7.1.X
  
  Initial Impact:
  medium
  
  Additional Keywords:
  TSM, zz63, zz71, repl node
  

Local fix

• Make the file undamaged using the MAKEUNDAMAGED command so it
  can be restored to the client.
  
  MAKEUndamaged <stgpool_name> <bitfile_id>
  
  The bitfile_id is displayed in the ANR9999D_2644193874 message.
  For example:
  MAKEUndamaged filepool 117273366
  
  The stgpool_name is displayed in the output of the "show invo"
  command.
  
  show invo 117273366
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 7.1.1. Note that this is      *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed. Files replicated with this fix applied
  will not encounter this problem. Previously affected files will
  now encounter this problem during restore or retrieve with this
  fix applied. The data for the previously affected files is still
  intact and can be restored or retrieved by setting the
  "IGNORECHECKSUMerrors" server option to "Yes" using the "SETOPT"
  command prior to attempting the restore or retrieve. The error
  message will still be issued, however the operation will
  continue.  Immediately after restoring or retrieving the
  affected files, set the "IGNORECHECKSUMerrors" server option to
  "No" using the "SETOPT" command.  Alternatively, affected files
  can be deleted on the target replication server using AUDIT
  VOLUME FIX=YES . The deleted files will be replicated during the
  next replication.  Be aware that using the
  "IGNORECHECKSUMerrors" option to allow restore or retrieve files
  not affected by this problem could cause corrupted data to be
  restored or retrieved.
  
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R71A PSY

     UP

• R71H PSY

     UP

• R71S PSY

     UP

• R71L PSY

     UP

• R71W PSY

     UP