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IT03939: TSMDLST.EXE FAILS TO RUN WHEN INSTALLED BY THE STORAGE AGENT

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The TSMDLST.EXE utility will fail to run when installed by the
    storage agent component.
    The user is given the following pop-up message:
    The TSM Management Console is not properly installed.
    The Console's registry key could not be located.
    Please re-install the TSM server.
    Running the tsmdlst.exe utility is incorrectly looking for one
    of the following
    registry keys:
    HTLM\SOFTWARE\IBM\ADSM\CurrentVersion\console
    or
    HTLM\SOFTWARE\IBM\ADSM\CurrentVersion\Server
    This produces a misleading message that the TSM Server
    must be reinstalled. The TSM Server does not need to be
    reinstalled.
    Platform affected: Windows
    Version affected: 7.1
    Initial impact: HIGH
    

Local fix

  • Run sandiscovery
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager users of tsmdlst.exe              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in                                     *
    * level 7.1.4. Note that this is subject to change at the      *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platform:  Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT03939

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-08-21

  • Closed date

    2015-09-11

  • Last modified date

    2015-09-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT03939

Modified date: 11 September 2015