IBM Support

IT03472: UNABLE TO START TSMDLST.EXE OF STORAGE AGNET 7.1.0 BECAUSE MFC110U.DLL IS MISSING

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APAR status

  • Closed as program error.

Error description

  • After Storage Agent 7.1.0 was successfully installed on
    Windows, tsmdlst.exe under C:\Program
    Files\Tivoli\TSM\StorageAgent cannot start in Command Prompt
    Window because mfc110u.dll is missing.  The following error
    message brings up.
    ===
    "tsmdlst.exe - System Error
    ---------------------------
    The program can't start because mfc110u.dll is missing from
    your computer.
    Try reinstalling the program to fix this problem."
    ===
    
    Reinstalling does not solve the problem.
    
    Tivoli Storage Manager Versions affected:
    Tivoli Storage Manager for Stoge Area Network 7.1.0 on all
    supported Microsoft Windows platform.
    
    Additional Keywords:
    STA
    
    Additional L2 info:
    This problem is only for Storage Agent 7.1.0.
    
    Initial Impact:
    Low
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.1. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT03472

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-07-29

  • Closed date

    2014-07-31

  • Last modified date

    2014-07-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT03472

Modified date: 31 July 2014