IBM Support

IT03455: RESTORE FROM DISK POOL FAILS FOR FILES LARGER THAN THE MAXFRAGMENTSIZE SETTING

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Problem Description:
    Restoring or retrieving from a random access DISK pool can fail
    for files larger than the MAXFRAGMENTSIZE setting with a 7.1.0
    TSM server. The default value for this option is 10G (10000M).
    The TSM server will report the following error:
    ANR0548W Retrieve or restore failed for session <session number>
    for node <node name> (<client platform>) processing file space
    <filespace filespace id> for file <file name> stored as <storage
    repository> - error detected.
    
    The TSM Client will report the following error:
    ANS4035W File <file name> currently unavailable on server.
    
    Customer/L2 Diagnostics:
    Issue the following SQL to determine if there are fragmented
    files stored in random access DISK storage pools.  Run the
    following commands as the instance user:
    
    For backup objects:
    db2 "select bfsa.objid,nodename, cast( fsname as varchar(128)
    for sbcs data) as fsname, cast( hl_name as varchar(128) for sbcs
    data) as Hl_name, cast( ll_name as varchar(128) for sbcs data)
    as ll_name from tsmdb1.bf_super_aggregates bfsa left join
    tsmdb1.df_bitfiles dfbf on ( dfbf.srvid=0 and
    dfbf.bfid=bfsa.bfid ) left join tsmdb1.backup_objects imbk on (
    imbk.objid=bfsa.objid ) left join tsmdb1.nodes nd on (
    nd.nodeid=imbk.nodeid ) left join tsmdb1.filespaces fs on (
    fs.nodeid=imbk.nodeid and fs.fsid=imbk.fsid ) where
    bfsa.sequence=0 and imbk.nodeid is not null group by
    (bfsa.objid,nodename,fsname,imbk.hl_name,ll_name)"
    
    For archive objects:
    db2 "select bfsa.objid,nodename, cast( fsname as varchar(128)
    for sbcs data) as fsname, cast( hl_name as varchar(128) for sbcs
    data) as Hl_name, cast( ll_name as varchar(128) for sbcs data)
    as ll_name from tsmdb1.bf_super_aggregates bfsa left join
    tsmdb1.df_bitfiles dfbf on ( dfbf.srvid=0 and
    dfbf.bfid=bfsa.bfid ) left join tsmdb1.archive_objects imar on (
    imar.objid=bfsa.objid ) left join tsmdb1.nodes nd on (
    nd.nodeid=imar.nodeid ) left join tsmdb1.filespaces fs on (
    fs.nodeid=imar.nodeid and fs.fsid=imar.fsid ) where
    bfsa.sequence=0 and imar.nodeid is not null"
    
    For space managed objects:
    db2 "select bfsa.objid,nodename, cast( fsname as varchar(128)
    for sbcs data) as fsname, cast( alias as varchar(128) for sbcs
    data) as alias from tsmdb1.bf_super_aggregates bfsa left join
    tsmdb1.df_bitfiles dfbf on ( dfbf.srvid=0 and
    dfbf.bfid=bfsa.bfid ) left join tsmdb1.spaceman_objects imsm on
    ( imsm.objid=bfsa.objid ) left join tsmdb1.nodes nd on (
    nd.nodeid=imsm.nodeid ) left join tsmdb1.filespaces fs on (
    fs.nodeid=imsm.nodeid and fs.fsid=imsm.fsid ) where
    bfsa.sequence=0 and imsm.nodeid is not null"
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager Server V7
    
    Initial Impact:
    Medium
    
    Additional Keywords:
    TSM FRAGMENT ANR0548W DISK ANS4035W
    
    Local Fix:
    Move the file from the random-access DISK storage pool to a
    sequential access storage pool.  This can be accomplished with a
    MOVE DATA or MOVE NODEDATA command.  Issue the restore or
    retrieve again after the move is complete.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.  This problem is          *
    * currently projected to be fixed in levels 7.1,0.100 and      *
    * 7.1.1.  Note that this is subject to change at the           *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • The problem was fixed.
    Affected Platforms: AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT03455

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-07-29

  • Closed date

    2014-07-29

  • Last modified date

    2014-07-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT03455

Modified date: 29 July 2014