IBM Support

IT02819: "DSMICFGX" FAILS WITH DB21526E ERROR IF THE CLUSTER RESOURCE NAME CONTAINS NON-ASCII CHARACTER

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APAR status

  • Closed as program error.

Error description

  • The cluster wizard "DSMICFGX"  fails with error:
    "DB21526E Failed to move resource "resource-name". System error:
    The cluster resource could not be found "
    if the "resource-name" contains a non-ASCII character.
    This issue is more likely to occur on a system with a
    non-English system locale, since the cluster resource name must
    contain a non-ASCII character to cause the problem.
    
    Tivoli Storage Manager Versions Affected:  Windows platform
    V6.2.5 (and higher) and V6.3.3 (and higher)
    
    
    Customer/L2 Diagnostics:
    
    The dsmicfgx.trc shows following error during the "db2mscs" on a
    German system:
    
    Wed May 21 15:07:05 CEST 2014
    com.tivoli.dsm.ServerConfig.ServerDB.clusterDb2Instance():
    Command: "C:\Program Files\Tivoli\TSM\db2\bin\db2mscs "
    -f:"I:\tsmxx\db2mscs.config"
    Wed May 21 15:07:25 CEST 2014
    com.tivoli.dsm.ServerConfig.ServerDB.clusterDb2Instance():
    db2mscs failed
    Wed May 21 15:07:25 CEST 2014
    com.tivoli.dsm.ServerConfig.ServerDB.clusterDb2Instance():
    DB21526E  Fehler beim Versetzen der Ressource Clusterdatentr?ger
    8". Systemfehler: "Die Clusterressource wurde nicht gefunden.
    Wed May 21 15:07:25 CEST 2014
    com.tivoli.dsm.ServerConfig.ServerDB.clusterDb2Instance():
    Wed May 21 15:07:25 CEST 2014
    com.tivoli.dsm.ServerConfig.ServerDB.clusterDb2Instance(): Rc is
    1526
    Wed May 21 15:07:25 CEST 2014
    com.tivoli.dsm.ServerConfig.ServerDB.clusterDb2Instance():
    Resetting it to 724
    Wed May 21 15:07:25 CEST 2014
    com.tivoli.dsm.ConfigWizard.DoFormatPanel.signalEvent(): enter,
    event=db2clusterDone, rc=724
    Wed May 21 15:07:25 CEST 2014
    com.tivoli.dsm.ServerConfig.ServerDB.doWindowsClusterConfig():
    ClusterDb2Instance failed
    
    
    
    Initial Impact: Medium
    
    Additional Keywords:
      NLS MSCS TSM failover 2008
    

Local fix

  • - Rename cluster resource and use only ASCII characters, and
    restart the wizard.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 6.3.6 and 7.1.3. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT02819

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-06-27

  • Closed date

    2014-08-14

  • Last modified date

    2015-09-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R62W PSY

       UP

  • R63W PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63W

Reference #: IT02819

Modified date: 16 September 2015