IT02476: WITH SHARING CONVERSATION ENABLED, MQ-QM OBJECTS RUN INTO PENDING STATE AND HIGH CPU IS OBSERVED WHEN THERE IS MQ ERROR

Fix packs for DataPower B2B Appliance version 6.0
Fix packs for DataPower Integration Appliance version 6.0
Fix packs for DataPower Service Gateway version 6.0
Fix packs for DataPower Service Gateway version 6.0.1
Fix packs for DataPower B2B Appliance version 6.0.1
Fix packs for DataPower Integration Appliance version 6.0.1
Fix packs for DataPower Service Gateway version 7.0
Fix packs for DataPower B2B Appliance version 7.0
Fix packs for DataPower Integration Appliance version 7.0

APAR status

• Closed as program error.

Error description

• When sharing conversation is enabled and an MQ error occurs
  (e.g. max channel limit reached), the MQ connection might fail.
  High CPU utilization might be observed.
  

Local fix

• Disable sharing conversation.
  

Problem summary

• An administrator might see high CPU utilization and DataPower
  in a hang condition with DataPower MQ Queue Manager objects
  using sharing conversation. This might occur with a high traffic
  load at the time of an MQ error.
  

Problem conclusion

• Fix is available in 5.0.0.16, 6.0.0.8, 6.0.1.4, and 7.0.0.2.
  
  For a list of the latest fix packs available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R500 PSY

     UP

• R600 PSY

     UP

• R601 PSY

     UP

• R700 PSY

     UP