APAR status
Closed as program error.
Error description
The Tivoli Storage Manager server dismount of a volume can report the following reservation conflict message: ANR8311E An I/O error occurred while accessing drive xxx for PREEMPTABORT operation, errno = 16, rc = 1 The volume will be dismounted with success afterwards. This problem is limited using the Atape driver. There is a mismatch in a key exchange between the Tivoli Storage Manager server and the Atape driver. The server did not set this key to the ADSM_DDIOC_PREEMP_ABORT ioctl. Customer/L2 Diagnostics: Example from a Tivoli Storage Manager server 6.3.4.300 on AIX trace with traceflags PVR MMS NA after a successful LAN-free backup. The reservation conflict occurred after the dismount request: Dismount request: 15:07:16.375 [33][output.c][7531][PutConsoleMsg]:ANR8325I Dismounting volume I12345L3 - 1 minute mount retention expired.~ Reservation Conflict: 15:09:05.506 [4120][pspvr.c][4129][PvrPersistentReserve_Release] :query the Key rc 0 15:09:05.506 [4120][pspvr.c][4135][PvrPersistentReserve_Release] :There is a key set we need to pre-empt it 15:09:05.506 [4120][psntpop.c][2360][NtpOpPreempAbort]:Setting Persistent Reserve Key to Drive: /dev/rmtX with SN 1234567890 15:09:05.506 [4120][psntpop.c][2371][NtpOpPreempAbort]:preemp abort drive with target key = {key/dev/rmtX to clear TSM key = to set 15:09:05.512 [4120][psntpop.c][2382][NtpOpPreempAbort]:rc = 2813 from ADSM_DDIOC_PREEMP_ABORT 15:09:05.512 [4120][psntpop.c][3642][DetermineResult]:Error performing PREEMPTABORT operation on drive (nil); errno = 16 15:09:05.512 [4120][psntpop.c][3679][DetermineResult]:Invalid sense data length:0, expected: 15. 15:09:05.512 [4120][psntpop.c][3702][DetermineResult]:Drive (nil): sense=**NONE**. 15:09:05.513 [4120][output.c][7531][PutConsoleMsg]:ANR8311E An I/O error occurred while accessing drive XXX for PREEMPTABORT operation, errno = 16, rc = 1.~ Successful dismount: 15:09:06.793 [4101][output.c][7531][PutConsoleMsg]:ANR8468I LTO volume I12345L3 dismounted from drive I11-152 (/dev/rmtX) in library LIB1.~ The volume was dismounted with success. Tivoli Storage Manager Versions Affected: Tivoli Storage Manager server 6.3 and 7.1 on AIX using the Atape driver Initial Impact: medium Additional Keywords: TSM zz63 zz71 reserve preempt dismount
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users Affected: * * All Tivoli Storage Manager users of shared libraries. * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. * * This problem is currently projected to be fixed in levels * * 6.3.5 and 7.1.1. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
The problem was fixed. Affected Platforms: AIX, HP, Linux, Solaris, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT02384
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-06-11
Closed date
2014-06-22
Last modified date
2014-06-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
22 June 2014