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IT02380: UNKNOWN DRIVE NAME IN THE ERROR MESSAGE ANR8311E FOR OPERATIONORT

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager server does not set a proper device
    name for the drive description in the following error message:
    
    ANR8311E An I/O error occurred while accessing drive UNKNOWN for
    PREEMPTABORT operation, errno = 16, rc = 1
    
    This problem only affects PREEMPTABORT operation.
    
    Customer/L2 Diagnostics:
    none
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager server 6.3 and 7.1 on all platforms
    
    Initial Impact:
    low
    
    Additional Keywords:
    TSM zz63 zz71 reserve preempt abort
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager users of shared libraries.        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.                           *
    * This problem is currently projected to be fixed in levels    *
    * 6.3.5 and 7.1.1.                                             *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • The problem was fixed.
    Affected Platforms: AIX, HP, Linux, Solaris, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT02380

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-06-11

  • Closed date

    2014-06-22

  • Last modified date

    2014-06-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63A

Reference #: IT02380

Modified date: 22 June 2014