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IT02328: ANR9999D_0115815528 SMNODESESSION - UNABLE TO KEEP STATISTICS FOR SESSION ...... RC: 3510

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APAR status

  • Closed as program error.

Error description

  • The following message maybe logged into the Server activity log
    when a session is trying to use virtual volumes:
    
    ANR9999D_0115815528 SmNodeSession(smnode.c:3353)
     Thread<360348>: Unable to keep statistics for session
     180283, rc: 3510
    
    The problem is caused by a virtual volume sessions that leak an
    entry in the in memory table of "affinity ids".
    Once there are 65535 leaked affinity cluster entries the table
    is full.
    If there is an entry in the table that was created more than 7
    days ago and has no sessions associated with it we can make that
    entry in the table available.
    At this time the following additional message will be logged to
    the activity log:
    
    ANR9999D message Statistics for node xxxx, created xxxx, last
    accessed xxxxx are being deleted.
    
    The two messages are harmless so can be ignored.
    
    
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager server supported versions on all
    supported platforms
    
    
    
    Initial Impact:
    low
    
    
    
    Additional Keywords:
    TSM CLUSTER AFFINITY ANR9999D message Statistics for node
    ANR9999D_0115815528 rc 3510 VIRTUAL VOLUMES
    

Local fix

  • Restart the Tivoli Storage Manager Server.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 6.3.6 and 7.1.2. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT02328

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-06-09

  • Closed date

    2015-04-13

  • Last modified date

    2015-04-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63A

Reference #: IT02328

Modified date: 13 April 2015