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IT02270: CLIENT BACKUP USING FILELIST OPTION FOR MULIPLE FILESYSTEMS CAN FAIL WITH 'ANS1302E NO OBJECTS ON SERVER MATCH QUERY'.

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APAR status

  • Closed as program error.

Error description

  • A client backup using the -filelist option, where the target
    file contains files belonging to more than 1 filesystem or
    'virtual mountpoint' can fail fail with:
    
    ANS1228E Sending of object '/fs_name/file_name' failed.
    ANS1302E No objects on server match query
    
    On the Tivoli Storage Manager, the activity log will report
    reason for the failure:
    
    ANR0532W smnode.c(4415): Transaction 0:74661669 was
    aborted for session 12345 for node NODE_NAME
    
    ANR0444W Protocol error on session 206164 for node NODE_NAME
    (AIX) - out-of-sequence verb (type FSUpdEnhanced) received.
    
    ANR0484W Session 12345 for node NODE_NAME  terminated -
    protocol violation detected.
    
    
    
    TSM Versions Affected:
    Tivoli Storage Manager server V7.1.x on all supported platforms
    
    Initial Impact:
    Medium
    
    
    
    Additional Keywords:
    zztsm71 filelist backup multiple
    

Local fix

  • Until fix available run client backup with a filelist containing
     entries for a single filesystem or virtual mountpoint
    Repeat for additional fileystems or virtial mountpoints needed.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.3. Note that this is      *
    * subject to change at the discretion of                       *
    * IBM.                                                         *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT02270

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-06-09

  • Closed date

    2014-08-18

  • Last modified date

    2015-01-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71A

Reference #: IT02270

Modified date: 26 January 2015