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IT02162: RESTORE OF SUPER AGGREGATE FAILS WITH RC 1101 - BITFILE NOT FOUND , ERROR ANS1314E

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • A restore from backup operation fails because the bitfile is not
    found yet the bitfile exists.    The server activity log
    indicates:
    ANR0548W  "Retrieve or  restore failed for session ### for node
    NODE_NAME (Filespace) processing file space Filespace # for file
    \FilespaceL\File.name  stored as Backup - error detected
    (SESSION: ###)".  No further information is given.
    
    The Backup/Archive Client returns ANS1314E, "File data currently
    unavailable on  server."
    
    Customer/L2 Diagnostics (if applicable)
    1)  issue the following to get the bfid
          select object_id from backups where
    node_name='NODENAME_INCAPS' and  ll_name='File.name'
    
    2) Issue Show BFO on the bfid to get the volume information
    Example:
       ANS8000I Server command: 'show bfo 1227242519'.
       Bitfile Object: 1227242519
       **Super-Bitfile 1227242519 is a Super Aggregate with 161
    fragments
    
       **Fragment 0, bitfile 1227242519, pendingId: -1
       Active
       **Disk Bitfile Entry
       Bitfile Type: PRIMARY  Storage Format: 22
       Logical Size: 10487247280  Physical Size: 10489171968  Number
    of Segments: 1, Deleted: False
       Storage Pool ID: 34  Volume ID: 110445  Volume Name:
    /dev/rtsmbkp14
       ...
       (output snipped for brevity - all fragments 0 to 160 appear
    in the output)
    
    3) Run Show Damaged on primary pool and determine if any objects
    are marked as damaged. Correct as needed.
    
    4) If no damaged objects are found get a server trace with
    BFAGGR BFSAGGR BFRTRV trace classes.
    
       Tracing will show:
       21412002:20:48:22.372
    [1080576][output.c][7407][PutConsoleMsg]:ANR0406I Session 493990
    started for node Node_name (Filespace) (Tcp/Ip
    192.168.3.11(61512)).~
       21412933:20:48:22.477
    [1080576][bfsaggr.c][423][bfGetSuperAggregateInfo]:Looking for
    bfId 1228055443 in poolId 0, thisFragOnly=No
       21413025:20:48:22.488
    [1080576][bfsaggr.c][734][bfGetSuperAggregateInfo]:Exiting for
    1227242519, rc 0, count is 160
       21413028:20:48:22.488 [1080576][bfrtrv.c][973][bfRtrv]:After
    UTST statements, offset is 241, length is 33792
       21413099:20:48:22.496
    [1080576][bfaggrut.c][4303][BfGetBitfileOwner]:Exit, rc 1101.
    Owner of 1227242519 is 0 with digest type 0
       21413159:20:48:22.503
    [1080576][output.c][7407][PutConsoleMsg]:ANR0548W Retrieve or
    restore failed for session ### for node Node_name (Filespace)
    processing file spaceFilespace # for file \subdir\File.Name
    stored as Backup - error detected.~
       21413448:20:48:22.536
    [1080576][output.c][7407][PutConsoleMsg]:ANR0403I Session ###
    ended for nodeNode_name (Filespace).~
    
       #define GRC_BITFILE_NOT_FOUND                   1101
    
    *NOTE*
    The object may resides on more than 1 volume.
    All volumes were available.
    
    Platforms affected:
    All platforms 7.1.
    
    Initial Impact: Medium
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.1. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT02162

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-06-02

  • Closed date

    2014-06-17

  • Last modified date

    2014-06-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71A

Reference #: IT02162

Modified date: 20 June 2014