APAR status
Closed as program error.
Error description
Server may crash during DB Backup in rare conditions. In this reported case, the DB Backup was backing up to a NFS filesystem. The same thread attempted to acquire a mutex twice. Tivoli Storage Manager Versions Affected: All V62, V63, and V71 Customer/L2 Diagnostics dsmserv.err file: ANR9999D Mutex acquire deadlock at icutil.c.2212: mutex for icinit.c.594 thread 578763 (tid 26cb) - mutex is owned by thread 578763 (tid 26cb) for icutil.c.2920, errno=45. ANR9999D Mutex acquisition failure, errno=45 from icutil.c.2212; thread 578763 (tid 26cb). ANR7838S Server operation terminated. ANR7833S Server thread 2 (tid 102) terminated in response to program abort. Core stack [using memory image in ./core] IOT/Abort trap in pthread_kill at 0x9000000004eeed4 ($t578763) 0x9000000004eeed4 (pthread_kill+0xd4) e8410028 ld r2,0x28(r1) (dbx) where pthread_kill(??, ??) at 0x9000000004eeed4 _p_raise(??) at 0x9000000004ee764 raise.raise(??) at 0x9000000000399e8 abort() at 0x900000000054f64 PsAbortServer(??) at 0x100012a00 pkAbort(??) at 0x10000ba24 pkAcquireMutexTracked(??, ??, ??) at 0x100007208 icSetBackupVolName(??) at 0x1003aec40 GetOutputVol(??) at 0x100930570 asWriteSdData(??, ??, ??) at 0x1009313d4 bfWriteSdData(??, ??, ??) at 0x10092e390 DoSetupBootstrap(??, ??) at 0x1003b3034 icReleaseBackupStream(??, ??, ??) at 0x1003b29b0 SmBackupDB(??, ??, ??, ??, ??, ??, ??, ??) at 0x1005b8ee4 SmNodeSession(??, ??) at 0x1005c0dbc HandleNodeSession(??, ??, ??) at 0x1005b2f7c smExecuteSession(??, ??, ??, ??, ??, ??, ??, ??) at 0x1005a5280 SessionThread(??) at 0x100964494 StartThread(0x0) at 0x10000cb3c (dbx) Initial Impact: High Additional Keywords: dump abend ANR8340I ANR0511I
Local fix
Get fixing level when available
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 7.1.1. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT02138
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-05-30
Closed date
2014-07-10
Last modified date
2014-07-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
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Document Information
Modified date:
10 July 2014