IBM Support

IT02105: "THE DB2 INSTALLATION MEDIA CANNOT BE LOCATED" ERROR DURING UPGRADE OF SERVER TO V7

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The upgrade of the Tivoli Storage Manager server component to
    Version 7.1 could fail with the following error message:
    
    "The DB2 installation media cannot be located"
    
    
    The problem occurs at upgrade time, when the user selects for
    server installation a different directory than the one where
    version V6 has been installed.
    
    
    
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager Server V7 and later on all supported
    platforms
    
    
    
    
    Initial Impact:
    Low
    
    
    
    
    Additional Keywords:
    TSM upgrade V7 different directory installation db2 installation
    media cannot be located error
    

Local fix

  • Use the following steps as workaround to the above problem
    
    1.  Uninstall Tivoli Storage Manager Server V6.x
    
    
    2.  Make a backup copy of the instance.dat file which gets
        created during the uninstall.
        It is stored in the top most installation directory.
    
        Example:  C:\Program Files\Tivoli\TSM
    
        Copy the file to the C:\ directory
    
    
    3.  Perform the install of Tivoli Storage Manager Server V7.1
    
    
    4.  Use these steps to upgrade the instance.  These steps will
        work even with version 7.1 even though it says 6.1 to 6.2
    
        http://www-01.ibm.com/support/docview.wss?uid=swg27018195
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users upgrading to V7.1.   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.1. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT02105

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-05-29

  • Closed date

    2014-08-11

  • Last modified date

    2014-08-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71W

Reference #: IT02105

Modified date: 11 August 2014