APAR status
Closed as program error.
Error description
The upgrade of the Tivoli Storage Manager server component to Version 7.1 could fail with the following error message: "The DB2 installation media cannot be located" The problem occurs at upgrade time, when the user selects for server installation a different directory than the one where version V6 has been installed. Tivoli Storage Manager Versions Affected: Tivoli Storage Manager Server V7 and later on all supported platforms Initial Impact: Low Additional Keywords: TSM upgrade V7 different directory installation db2 installation media cannot be located error
Local fix
Use the following steps as workaround to the above problem 1. Uninstall Tivoli Storage Manager Server V6.x 2. Make a backup copy of the instance.dat file which gets created during the uninstall. It is stored in the top most installation directory. Example: C:\Program Files\Tivoli\TSM Copy the file to the C:\ directory 3. Perform the install of Tivoli Storage Manager Server V7.1 4. Use these steps to upgrade the instance. These steps will work even with version 7.1 even though it says 6.1 to 6.2 http://www-01.ibm.com/support/docview.wss?uid=swg27018195
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users upgrading to V7.1. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 7.1.1. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: Windows.
Temporary fix
Comments
APAR Information
APAR number
IT02105
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-05-29
Closed date
2014-08-11
Last modified date
2014-08-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71W PSY
UP
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Document Information
Modified date:
11 August 2014