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IT02084: DS CLIENT 'DB2UNINS' FAILS: UNABLE TO OPEN THE WINDOWS INSTALLER DATABASE 'DB2\WINDOWS\IBM DATA SERVER CLIENT.MSI'. RC=1638

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Executing 'db2unins' from the IBM Data Server Client v9.7 FP 9
    image fails with this message:
    
    Unable to open the Windows installer database 'db2\Windows\IBM
    Data Server Client.msi'. The return code is 1638.
    
    There is no log file generated.
    
    The problem does not occur if you use a DB2 9.7 FP9 Server image
    instead.
    

Local fix

  • None. Execute 'db2unins' from a DB2 9.7 FP9 Server image as a
    work-around.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to DB2 9.7 FP10                                      *
    ****************************************************************
    

Problem conclusion

  • First fixed in DB2 9.7 FP10
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT02084

  • Reported component name

    DB2 CONNECT

  • Reported component ID

    DB2CONNCT

  • Reported release

    970

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-05-28

  • Closed date

    2014-11-17

  • Last modified date

    2014-11-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    IT03658 IT03663

Fix information

  • Fixed component name

    DB2 CONNECT

  • Fixed component ID

    DB2CONNCT

Applicable component levels

  • R970 PSN

       UP



Document information

More support for: DB2 for Linux, UNIX and Windows

Software version: 9.7

Reference #: IT02084

Modified date: 17 November 2014