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IT01946: EXTRANEOUS ANR9999D MESSAGES REPORTED WHEN 7.1 DB BACKUP FAILS WITH ANR4581W AND OUT OF SPACE MESSAGES.

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APAR status

  • Closed as program error.

Error description

  • If a 7.1 database backup using a FILE device class fails because
    it does
    not have enough space in the directories define in the device
    class, unnecessary
    ANR9999D messages follow the ANR4581W internal server error
    detected
    message. These are the messages seen in the actlog:
    
    ANR4581W Database backup/restore terminated - internal server
    error detected.~
    ANR9999D Thread<103> issued message 4581 from:~
    ANR9999D Thread<103>  0x000000010001bc28 StdPutMsg ~
    ANR9999D Thread<103>  0x000000010001da88 outRptf ~
    ANR9999D Thread<103>  0x00000001005c8a40 SmNodeSession ~
    ANR9999D Thread<103>  0x00000001005b8b1c HandleNodeSession ~
    ANR9999D Thread<103>  0x00000001005aad14 smExecuteSession ~
    ANR9999D Thread<103>  0x000000010096c310 psSessionThread ~
    ANR9999D Thread<103>  0x000000010000cb40 StartThread ~
    
    Prior to the ANR4581W and ANR9999D messages the
    following two messages are written to the activity
    log
    ANR8785E
    ANR8881W
    
    The ANR9999D message are not needed for problem
    diagnosis in this case as the messages prior to the ANR4581W
    indicate the out of space condition is the source of the
    problem.
    

Local fix

  • Add more space to the file system or re configure
    the Tivoli Storage Manager backup to use
    a device class that has sufficient space.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 6.3.5 and 7.1.1. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT01946

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-05-21

  • Closed date

    2014-05-27

  • Last modified date

    2014-05-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71A

Reference #: IT01946

Modified date: 27 May 2014