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IT01824: INCREASED LOAD TIME FOR LOCAL SNAPSHOT MANAGER REPOSITORY ENTRIES

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage FlashCopy Manager Local Snapshot Manager
    (LSM) repository can have an increased load time due to the
    number of managed objects.  Each of these objects must be loaded
    into memory during processing, and when there are a large
    number of objects it can take a very long time to load the LSM.
    
    This can have an adverse effect on backup processing if there
    are multiple backup jobs that run in the environment.  These
    jobs will attempt to lock the LSM, and due to the delayed load
    times, it can cause backup failures.  Some of the errors which
    can be seen are:
    
     ANS2055I The local snapshot manager could not be locked.
     ANS2056I Waiting maximal 600 seconds until the lock is released
      by the other application.
     ANS2054E Operating system error 13: Permission denied.
     ANS5250E An unexpected error was encountered.
       TSM function name :
       CLocalPolicyManager::versionTSMRegisterBackup
       TSM function      : Failed to lock LSM repository.
       TSM return code   : 104
       TSM file          : ..\..\common\lpm\lpm.cpp (2223)
     ANS5250E An unexpected error was encountered.
       TSM function name : CLocalPolicyManager::lpmRegisterBackup
       TSM function      : Error in versionBasedPolicyUsingTSM.
       TSM return code   : -1
       TSM file          : ..\..\common\lpm\lpm.cpp (834)
     ANS5250E An unexpected error was encountered.
       TSM function name : vssCreateLocalBackup
       TSM function      : Registering Backup with LPM failed
       TSM return code   : -1
       TSM file          : ..\..\common\winnt\vssback.cpp (6412)
     ANS5250E An unexpected error was encountered.
       TSM function name : baCreateLocalBackup
       TSM function      : VSS Create Local Backup Failed
       TSM return code   : -1
       TSM file          : ..\..\common\ba\backsnap.cpp (2323)
     ANS5250E An unexpected error was encountered.
       TSM function name : baProcessRequest
       TSM function      : VSS Create Local Backup failed
       TSM return code   : -1
       TSM file          : ..\..\common\ba\incrdrv.cpp (7154)
     ANS5250E An unexpected error was encountered.
       TSM function name : CLocalPolicyManager::destroyManagers
       TSM function      : Unlock local snapshot manager repository
       TSM return code   : 101
       TSM file          : ..\..\common\lpm\lpm.cpp (1238)
    
    Versions Affected: FlashCopy Manager for Exchange Server 3.2
    FlashCopy Manager for Microsoft SQL Server 3.2
    FlashCopy Manager MMC and Base System Services 3.2 (for
    filesystem snapshot support)
    
    Initial Impact: Medium
    
    Additional Keywords: tdp fcm exc
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Users of Tivoli Storage FlashCopy Manager    *
    *                 on Windows 3.1, 3.2, and 4.1 who retain      *
    *                 local backup copies via using the            *
    *                 /destination=local or /destination=both      *
    *                 parameters for backup                        *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 issue is projected to be fixed in the        *
    *                 following component and levels               *
    *                      - Tivoli Storage Manager Client on      *
    *                 Windows: 6.3.2.4, 6.4.3, and 7.1.2           *
    *                                                              *
    *                 Note 1: The Tivoli Storage Manager (TSM)     *
    *                 Client is a prerequisite to using Tivoli     *
    *                 Storage FlashCopy Manager on Windows. In     *
    *                 FlashCopy Manager environments, the TSM      *
    *                 Client is also known as the FlashCopy        *
    *                 Manager VSS Requestor component. Until a     *
    *                 FlashCopy Manager packaged fix is            *
    *                 available, FlashCopy Manager customers can   *
    *                 install an use a fixed level of the the      *
    *                 TSM Client as it provides equivalent         *
    *                 functionality in FlashCopy Manager           *
    *                 environments.                                *
    *                                                              *
    *                 Note 2: This is subject to change at the     *
    *                 discretion of IBM.                           *
    ****************************************************************
    .
    

Problem conclusion

  • The problem has been fixed so that load time is much faster
    

Temporary fix

  • 6.3.2.4 Windows Backup-Archive client interim fix
    

Comments

APAR Information

  • APAR number

    IT01824

  • Reported component name

    FLSHCPY EXCHANG

  • Reported component ID

    5608AC6EX

  • Reported release

    64W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-05-19

  • Closed date

    2014-07-18

  • Last modified date

    2016-02-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R63W PSY

       UP

  • R64W PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 64W

Reference #: IT01824

Modified date: 09 February 2016