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IT01566: SERVER MAY CRASH IN ACQUIRELATCHSPECIFIC FUNCTION

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APAR status

  • Closed as program error.

Error description

  • Tivoli Storage Manager server may crash in
    AcquireLatchSpecific function
    during dismount activity in a library sharing environment.
    
    
    
    
    
    The analysis of of the core file through the dbx tool on an AIX
    system will return the following:
    
    Segmentation fault in AcquireLatchSpecific at 0x10031ea8c
    ($t462655)
    0x10031ea8c (AcquireLatchSpecific+0xec) 901f0004         stw
    r0,0x4(r31)
    (dbx) where
    AcquireLatchSpecific(??, ??, ??, ??) at 0x10031ea8c
    PvrGetDevClassLatches(??, ??, ??, ??, ??) at 0x10042b7d8
    PerformAsyncDismount(??) at 0x1002e74b4
    PvrDismountVolume(??, ??) at 0x1002efb70
    pvrDelete(??, ??, ??, ??, ??, ??, ??, ??) at 0x100419d40
    AsEndDeleteVol(??, ??) at 0x1004e6a98
    AsScratchDeleteThread(??) at 0x1004ee820
    StartThread(0x0) at 0x10000cb3c
    
    This stack will be similar on other platforms.
    
    
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager server version 6,2,x, 6.3.x and 7.1.x on
    all supported platforms
    
    Initial Impact: Medium
    
    Additional Keywords: zz63 zz71 crash core abend dismount
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users of shared libraries. *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This problem is projected to be fixed in 7.1.1.200 and 7.1.3 *
    * versions of the Tivoli Storage Manager server.               *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • The problem was fixed.
    Affected platforms:  AIX, HP-UX, Linux, Solaris, and Windows.
    Affected Library manager, Library client, and Storage agent
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT01566

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-05-07

  • Closed date

    2014-08-25

  • Last modified date

    2015-01-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT01566

Modified date: 29 January 2015