IBM Support

IT01496: SERVER CAN CRASH IN TCPFLUSH AND SMXICLOSEEXPORTSESSION WHEN CANCELLING SERVER-TO-SERVER EXPORT SESSION.

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APAR status

  • Closed as program error.

Error description

  • Tivoli Storage Manager server can crash when a session is
    cancelled if it is a session being used by a server-to-server
    export node process.
    
    On the source server, where session was cancelled it will be
    seen before the crash occurs.
    ANR2017I Administrator LVT issued command: CANCEL SESSION 110
    ANR0562I EXPORT NODE: Data transfer complete,  deleting
    temporary data.
    
    
    
    On Windows platform, the stack will look like:
    
    adsmdll!tcpFlush
    adsmdll!smXiCloseExportSession+0x3f
    adsmdll!XiCloseExportStream+0x76
    adsmdll!XiExport+0x4f9
    adsmdll!startThread+0x13c
    msvcr110!beginthreadex+0x107
    msvcr110!endthreadex+0x192
    kernel32!BaseThreadInitThunk+0xd
    ntdll!RtlUserThreadStart+0x1d
    
    | MDVPARTL 6.3.4.0-TIV_5698MSV | (IC79062)
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager server version 6.3.4 and 7.1.x on all
    supported platforms
    
    Initial Impact: Medium
    
    Additional Keywords: zz63 zz71 crash core abend sever-2-server
    export session cancel cancelling IC79062
    

Local fix

  • Do not cancel the session.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 6.3.6 and 7.1.5. Note that   *
    * this is                                                      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT01496

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-05-04

  • Closed date

    2016-02-01

  • Last modified date

    2016-02-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT01496

Modified date: 01 February 2016