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IT01410: SERVER MAY CRASH DURING RESTORE VOLUME OR RESTORE STGPOOL AGAINST A DEDUP ENABLED STORAGE POOL

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • There exists a small timing window where a RESTORE
    VOLUME/STGPOOL command against a deduplicated enabled
    storagepool may crash the Tivoli Storage Manager server.
    
    Customer/L2 Diagnostics:
    The callstack on AIX may looks as follows:
    
    (dbx) where
    noname.strlen() at 0x90000000001ba80
    _doprnt(??, ??, ??) at 0x9000000001f2d34
    vfprintf(??, ??, ??) at 0x90000000000523c
    pkShowMsg(0x11a16daf8, 0x2, 0x0, 0x100c0ac10, 0x100c0a518,
    0x34c, 0xa, 0x1016fd320) at 0x10000bc48
    pkFreeTracked(??, ??, ??, ??) at 0x100005180
    BfRestoreInvalidLinks(??, ??) at 0x1006a415c
    AfRestorePoolThread(??) at 0x1007ea888
    StartThread(??) at 0x10000c464
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager Server: 6.1,6.2,6.3,7.1 All Platforms
    
    Initial Impact:
    Medium
    
    Additional Keywords:
    TSM, abend, dedup, volume, storagepool, zz61,
    zz62, zz63, zz64, zz71
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users of deduplication.    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.                           *
    * This problem is currently projected to be fixed in levels    *
    * 6.3.5 and 7.1.1.                                             *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT01410

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-05-02

  • Closed date

    2014-05-15

  • Last modified date

    2014-05-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63A

Reference #: IT01410

Modified date: 15 May 2014