IT01410: SERVER MAY CRASH DURING RESTORE VOLUME OR RESTORE STGPOOL AGAINST A DEDUP ENABLED STORAGE POOL

APAR status

• Closed as program error.

Error description

• There exists a small timing window where a RESTORE
  VOLUME/STGPOOL command against a deduplicated enabled
  storagepool may crash the Tivoli Storage Manager server.
  
  Customer/L2 Diagnostics:
  The callstack on AIX may looks as follows:
  
  (dbx) where
  noname.strlen() at 0x90000000001ba80
  _doprnt(??, ??, ??) at 0x9000000001f2d34
  vfprintf(??, ??, ??) at 0x90000000000523c
  pkShowMsg(0x11a16daf8, 0x2, 0x0, 0x100c0ac10, 0x100c0a518,
  0x34c, 0xa, 0x1016fd320) at 0x10000bc48
  pkFreeTracked(??, ??, ??, ??) at 0x100005180
  BfRestoreInvalidLinks(??, ??) at 0x1006a415c
  AfRestorePoolThread(??) at 0x1007ea888
  StartThread(??) at 0x10000c464
  
  Tivoli Storage Manager Versions Affected:
  Tivoli Storage Manager Server: 6.1,6.2,6.3,7.1 All Platforms
  
  Initial Impact:
  Medium
  
  Additional Keywords:
  TSM, abend, dedup, volume, storagepool, zz61,
  zz62, zz63, zz64, zz71
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users of deduplication.    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available.                           *
  * This problem is currently projected to be fixed in levels    *
  * 6.3.5 and 7.1.1.                                             *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP

• R71A PSY

     UP

• R71H PSY

     UP

• R71L PSY

     UP

• R71S PSY

     UP

• R71W PSY

     UP