IBM Support

IT01192: USING WEB SERVICE MONITORING MIGHT RESULT IN RANDOM APPLIANCE RESTARTS

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • DataPower configurations using web Service Monitoring might
    restart randomly under heavy traffic.
    

Local fix

Problem summary

  • Affected are firmware releases 6.0.0.0-6.0.0.7 and
    6.0.1.0-6.0.1.3 with configurations using Web Service Management
    Agent.
    
    The appliance might restart randomly, generating a backtrace.
    The probability of the restart increases with heavy transaction
    traffic.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT01192

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-04-23

  • Closed date

    2014-07-15

  • Last modified date

    2014-08-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R600 PSN

       UP

  • R601 PSN

       UP

  • R700 PSN

       UP



Document information

More support for: IBM DataPower Gateways
General

Software version: 6.0.0

Reference #: IT01192

Modified date: 05 August 2014