IBM Support

IT01033: ON WINDOWS 2012 & 2012 R2, VSS INSTANT RESTORE OF BACKUPS CREATED ON 1ST CLUSTER NODE FAIL WHEN RESTORED TO FAILOVER NODE

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When using Micrsoft Windows Server 2012 and 2012 R2 with:
    - Tivoli Storage Manager MMC and Base System Services 4.1
      (for File System VSS Instant Restore)
    - Tivoli Storage FlashCopy Manager for Microsoft SQL Server 4.1
    - Tivoli Storage Manager for Databases for Microsoft SQL Server
      4.1
    
    a fix for the following issues is required.
    
    1) In environments with Filesystem volumes that exist on a
    shared cluster disk, or a cluster shared volume (CSV),
    performing a VSS Instant restore of a Filesystem backup created
    on cluster_nodeA, and then restoring it to cluster_nodeB (after
    failover), may fail with an "Unexpected Error" in the
    voldiskmap.cpp file.
    
    
    2)In Microsoft SQL Server Failover Cluster environments which
    utilize shared disks, performing a VSS Instant restore of
     backups created on cluster_nodeA to cluster_nodeB (after
    failover) may fail with an "Unexpected Error" in the
    voldiskmap.cpp file.
    
    These problems occur:
    
    - with FULL and CopyFull VSS backups (applies to #2 only)
    - with either active, or inactive, VSS backup
    
    When this issue occurs, the following error appears in
    dsmerror.log:
    02/18/2014 15:58:19 FMV0361I DIAG: dbDelete():
    remove('J:\SystemExcludeCache__19883216.TsmCacheDB'): errno 2:
    "No such file or directory".
    02/18/2014 16:04:37 FMV3402W vdsUpdateVolProp: A system call
    vdsUpdateVolProp(): Dismount faliled for vol \\alwaysonvm01\h$.
     failed with code -2147210750.
    02/18/2014 16:04:37 FMV5250E An unexpected error was
    encountered.
       FCM function name : psConfigVolAfterSnapRestore
       FCM function      : dmUpdateVolProp() failed for source
    <\\alwaysonvm01\h$>
       FCM return code   : 6051
       FCM file          : ..\..\common\winnt\voldiskmap.cpp (1356)
    02/18/2014 16:04:37 FMV5259W Failed to update volume
    '\\alwaysonvm01\h$' for read-write access used for
    '\\alwaysonvm01\h$'.
    02/18/2014 16:04:40 FMV3402W vdsUpdateVolProp: A system call
    vdsUpdateVolProp(): Dismount faliled for vol \\alwaysonvm01\m$.
     failed with code -2147210750.
    02/18/2014 16:04:40 FMV5250E An unexpected error was
    encountered.
       FCM function name : psConfigVolAfterSnapRestore
       FCM function      : dmUpdateVolProp() failed for source
    <\\alwaysonvm01\m$>
       FCM return code   : 6051
       FCM file          : ..\..\common\winnt\voldiskmap.cpp (1356)
    02/18/2014 16:04:40 FMV5259W Failed to update volume
    '\\alwaysonvm01\m$' for read-write access used for
    '\\alwaysonvm01\m$'.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Users of:                                    *
    *                 - Tivoli Storage FlashCopy Manager MMC and   *
    *                   Base System Services 4.1                   *
    *                 - Tivoli Storage FlashCopy Manager for       *
    *                   Microsoft SQL Server 4.1                   *
    *                 - Tivoli Storage Manager for Databases:      *
    *                   Data Protection for Microsoft SQL          *
    *                   Server 7.1                                 *
    *                 - Tivoli Storage FlashCopy Manager: VSS      *
    *                   Requestor 4.1                              *
    ****************************************************************
    * PROBLEM DESCRIPTION: see ERROR DESCRIPTION                   *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This fix  *
    *                 is currently projected to be available in:   *
    *                 -Tivoli Storage FlashCopy Manager VSS        *
    *                  Requestor 4.1.1, which is a pre-requisite   *
    *                  to using Tivoli Storage FlashCopy Manager   *
    *                  for Microsoft SQL Server 4.1.1              *
    *                 -Tivoli Storage Manager Client 7.1.1, which  *
    *                  is a which is a pre-requisite to using -    *
    *                  Tivoli Storage Manager for Databases: Data  *
    *                  Protection for Microsoft SQL Server 7.1.1   *
    *                 Note: This information is subject to change  *
    *                 at the discretion of IBM.                    *
    ****************************************************************
    *
    

Problem conclusion

  • The component has been updated to support VSS Instant Restore,
    of shared disks, in a Windows Server 2012 R2 failover cluster
    environment.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT01033

  • Reported component name

    FLSCPY SQL AGEN

  • Reported component ID

    5608AC6SQ

  • Reported release

    41W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-04-14

  • Closed date

    2014-07-08

  • Last modified date

    2014-07-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    FLSCPY SQL AGEN

  • Fixed component ID

    5608AC6SQ

Applicable component levels

  • R41W PSY

       UP



Document information

More support for: Tivoli Storage FlashCopy Manager

Software version: 4.1

Reference #: IT01033

Modified date: 08 July 2014