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IT00831: JOURNAL DATABASE UNEXPECTEDLY ENABLED DESPITE ERRORS DURING INCR EMENTAL BACKUP.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When completing a full incremental backup to validate and enable
    a Tivoli Storage Manager client journal database, the operation
    can experience errors while processing some files.  For example,
    a file that is temporarily unavailable at backup time cannot be
    sent to the Server, and may report an error similar to the
    following:
    
      ANS4008E Error processing '/fs/file1': file is temporarily
               unavailable
    
    Despite errors preventing certain files from being backed up,
    the journal database can be unexpectedly validated and enabled
    for future journal based backups.
    
    Any files that were not successfully backed up during the
    initial full initial incremental can be ignored by subsequent
    journal based backups (unless the files in error change at
    some point after the journal is enabled).
    
    Initial Impact:
    High
    
    Tivoli Storage Manager Versions Affected:
    All Tivoli Storage Manager users of journal based backups.
    
    Additional Keywords:
    TSM JBB JOURNAL JOURNALING JBBD MSGANS1760I MSGANS4008E
    ANS1760I ANS4008E VALID VALIDATED
    

Local fix

  • Disable journal based backups until fixing maintenance can be
    applied.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Backup-archive client versions 6.3, 6.4      *
    *                 and 7.1 running journal based backups on     *
    *                 AIX, Windows and Linux platforms.            *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.3.2.4, 6.4.3 and 7.1.1. Note     *
    *                 that until these levels are available,       *
    *                 this information is subject to change at     *
    *                 the discretion of IBM.                       *
    ****************************************************************
    *
    

Problem conclusion

  • The problem has been fixed so that it no longer occurs.
    

Temporary fix

  • 6.3.2.4 interim fix
    

Comments

APAR Information

  • APAR number

    IT00831

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    63L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-04-04

  • Closed date

    2014-05-19

  • Last modified date

    2016-02-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • DSMC
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R63A PSY

       UP

  • R63L PSY

       UP

  • R63W PSY

       UP

  • R64A PSY

       UP

  • R64L PSY

       UP

  • R64W PSY

       UP

  • R71A PSY

       UP

  • R71L PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63L

Reference #: IT00831

Modified date: 09 February 2016