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IT00630: RESTORE OF SYMBOLIC LINK FROM BACKUPSET CAN HANG THE CLIENT JAVA GUI

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APAR status

  • Closed as program error.

Error description

  • When restoring a symbolic link from a backupset the
    Backup/Archive client java GUI may hang.
    
    Customer/L2 Diagnostics (if applicable)
    
    dsm.opt has:
    FOLLOWSYMBOLIC: NO
    ARCHSYMLINKASFILE: NO
    
    A service trace will show an out of sequence verb:
    02/14/14   15:01:04.574 [26869890] [1802] : virtstat.cpp
    ( 623): dsmNFSsyscall lstat for path
    /usr/sys/inst.images/uc4/prd/ediV7awx/AWhelp.zip
    02/14/14   15:01:04.574 [26869890] [1802] : virtstat.cpp
    ( 899): dsmNFSsyscalls: returns(-1), errCode(2).
    02/14/14   15:01:04.574 [26869890] [1802] :
    ../unx/aix/pserrno.cpp( 293): TransErrno: Received error from
    lstat, errno = 2, rc = 104
    02/14/14   15:01:04.574 [26869890] [1802] : restproc.cpp
    (12689):
    RestoreSymLink(/usr/sys/inst.images/uc4/prd/ediV7awx/AWhelp.zip)
    : fileSize(34)
    ...
    02/14/14   15:01:04.575 [26869890] [1802] : session.cpp
    (1554):   Length:   362 Code: 00001000 Type:    <-
    ObjectInsNorm
    02/14/14   15:01:04.575 [26869890] [1802] : restproc.cpp
    (13066): RestoreFile: Out of sequence verb: verb:
    (<--- HERE)
    02/14/14   15:01:04.575 [26869890] [1802] : restproc.cpp
    (7839): ProcessFile: Got rc: 131
    02/14/14   15:01:04.575 [26869890] [1802] :
    DccRestoreConsumer.cpp(2139): HandleEndRequest: Not sending end
    signal.
    02/14/14   15:01:04.575 [26869890] [1802] :
    DccRestoreConsumer.cpp(2140): HandleEndRequest: noQryRestore ==
    bFalse
    02/14/14   15:01:04.575 [26869890] [1802] : session.cpp
    (2144): Sess (302bf570) FREELOCK lock action by thread (70a):
    02/14/14   15:01:04.575 [26869890] [1802] :
    DccRestoreConsumer.cpp(1095): HandleQueue: Leaving Consumer with
    rc: 131
    02/14/14   15:01:04.575 [26869890] [1802] : thrdmgr.cpp
    ( 901): Thread 1st Restore Consumer exiting, result =131
    02/14/14   15:01:04.575 [26869890] [1802] : ../unx/psthread.cpp
    ( 874): Thread 1802 exit called.
    
    *NOTE*
    None
    
    Platforms affected:
    All Unix/Linux 5.x, 6.x, 7.x
    
    Initial Impact: Medium
    
    Additional Keywords: symlink sym link ZZ61 ZZ62 ZZ63 ZZ71
    

Local fix

  • Use the dsmc command line as a work-around
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All backup-archive client versions running   *
    *                 on AIX, Linux, Solaris and HP platforms      *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.3.2.3, 6.4.3 and 7.1.1. Note that*
    *                 until the fixing levels are available, this  *
    *                 information is subject to change at the      *
    *                 discretion of IBM.                           *
    ****************************************************************
    *
    

Problem conclusion

  • The problem has been fixed so that it no longer occurs
    

Temporary fix

  • 6.3.2.3 for all UNIX and Linux
    

Comments

APAR Information

  • APAR number

    IT00630

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    62A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-03-26

  • Closed date

    2014-04-25

  • Last modified date

    2016-02-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • DSMAGENT
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R64A PSY

       UP

  • R64H PSY

       UP

  • R64L PSY

       UP

  • R64S PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 62A

Reference #: IT00630

Modified date: 03 February 2016