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IT00593: DEFINE PATH FAILS WITH SPECTRA LOGIC PYTHON T50E LIBRARY

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Defining a library path for a Spectra logic T50E tape library
    can fail with the following error:
    
    ANR8300E I/O error on library SLT50E-01  (OP=C0386C0B, CC=321,
    KEY=FF, ASC=FF, ASCQ=FF,
    SENSE= **NONE**, Description=An undetermined  error has
    occurred). Refer to the Tivoli
    Storage Manager documentation on I/O error code descriptions.
    
    Problem was encountered with the following library firmware
    level:
    Firmware Package: BlueScale12.6.0-20130817F
    
    A PVR MMS trace may the following error after issuing  ioctl
    ENH_LIBRARY_INVENTORY (C0386C0B)
    
    ------------
    14:38:33.154 [1560][mmsscsi.c][7682][GetEltInfo]:Getting element
    info for library SLT50E-01 using autochanger mc0.
    14:38:33.154 [1560][mmsscsi.c][11952][ExecuteAutoOp]:Issuing
    ioctl ENH_LIBRARY_INVENTORY () on library device mc0.
    14:38:33.154
    [1560][pvrremot.c][1280][PvrRemoteAutoIoctl]:Executing I/O op
    C0386C0B for the library SLT50E-01(mc0) with openHandle=0
    14:38:33.155
    [1560][pvrremot.c][1307][PvrRemoteAutoIoctl]:Invoking
    TsmRemoteIoctl. handle=0x7fff780cb108, devHandle=0,
    opCode=C0386C0B
    14:38:37.444 [1560][pvrremot.c][1317][PvrRemoteAutoIoctl]:Failed
    executing the remote IOCTL for the I/O op C0386C0B for library
    SLT50E-01(mc0), rc=22
    14:38:37.444
    [1560][pvrremot.c][1280][PvrRemoteAutoIoctl]:Executing I/O op
    81146402 for the library SLT50E-01(mc0) with openHandle=0
    14:38:37.444
    [1560][pvrremot.c][1307][PvrRemoteAutoIoctl]:Invoking
    TsmRemoteIoctl. handle=0x7fff780cb108, devHandle=0,
    opCode=81146402
    14:38:37.445 [1560][pvrremot.c][1323][PvrRemoteAutoIoctl]:The
    I/O op 81146402 successfully executed for library SLT50E-01(mc0)
    14:38:37.445 [1560][mmsscsi.c][11997][ExecuteAutoOp]:I/O failed
    on mc0; cmd=C0386C0B, stat=00000016, cc=321.
    14:38:37.445 [1560][mmsscsi.c][12144][ShowDiagMessage]:Error
    performing C0386C0B operation for library SLT50E-01
    14:38:37.445 [1560][output.c][7271][PutConsoleMsg]:ANR8300E I/O
    error on library SLT50E-01 (OP=C0386C0B, CC=321, KEY=FF, ASC=FF,
    ASCQ=FF,~SENSE= **NONE**,~Description=An undetermined error has
    occurred). Refer to the Tivoli Storage Manager documentation on
    I/O error code descriptions.~~~
    14:38:37.446 [1560][mmsscsi.c][12208][ShowDiagMessage]:Library
    SLT50E-01: compcode=321, status=22, descr=An undetermined error
    has occurred,
      sense data (0): **NONE**
    --------------------------
    
    The trace output from above was from a situation where the
    library path  was being defined for a datamover.  The problem
    can affect defining the library path locally as well and the
    trace output will be different.  The cause of the problem has
    been determined to be related to a library firmware change that
    adjusted the size of the responses by the library
    to the scsi read element status command.  Tivoli Storage Manager
    server will need to be updated to account
    for the changes made by the library firmware.
    
    Initial Impact:
    
    High
    
    Tivoli Storage Manager Versions Affected:
    
    Tivoli Storage Manager Server all releases on supported
    platforms
    
    Additional Keywords:
    
    TSM, :ANR8300E, ENH_LIBRARY_INVENTORY , C0386C0B Spectra Logic
    PYTHON
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users of   *
    *                 the Spectra Logic Python T50E tape library.  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    *                      See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.3.5 and 7.1.1.                   *
    *                 Note that this is subject to change at the   *
    *                 discretion of IBM.                           *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    
    Affected platforms: AIX, HP, Linux, Solaris, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT00593

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-28

  • Closed date

    2014-03-31

  • Last modified date

    2014-08-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63L

Reference #: IT00593

Modified date: 11 August 2014