IBM Support

IT00565: WINDOWS SERVER CONFIGURATION WIZARD HANGS WHEN '&' IS IN THE PASSWORD OR USER ID

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APAR status

  • Closed as program error.

Error description

  • Error Description: It is possible that when the Windows user ID
    or password that is used in the server configuration wizard
    contains the '&' symbol that the configuration wizard will hang.
     This only effects the wizard when run on Windows.
    
    Tivoli Storage Manager Versions Affected: 6.1, 6.2, 6.3, 7.1
    
    Initial Impact: Low
    
    Additional Keywords: TSM config wiz hang stop stops pause pauses
    ampersand
    

Local fix

  • Use a user ID and/or password without the '&' symbol
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This                      *
    * problem is currently projected to be fixed                   *
    * in levels 6.3.5 and 7.1.1. Note that this is                 *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:   Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT00565

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-25

  • Closed date

    2014-04-29

  • Last modified date

    2015-09-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61W PSY

       UP

  • R62W PSY

       UP

  • R63W PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63W

Reference #: IT00565

Modified date: 16 September 2015