IBM Support

IT00532: ANR8302E I/O ERROR ON DRIVE DURING WRITE OPERATION ON OPTICAL MEDIA.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • During a write operation to optical WORM UDO2 media the Tivoli
    Storage Manager reports the following error message:
    ANR8302E I/O error on drive OPTICAL_DRIVEX (/dev/ropX) with
             volume XYZ1234 (OP=WRITE, Error Number=110,CC=401, rc=3
             KEY= 08, ASC=92, ASCQ= 00
    The problem was reported on a Plasmon UDO2 Drive, and looking in
    the Plasmon Manual  "UDO60 Drive Product Specification", the
    sense code ASC=92, ASCQ= 00, has the following meaning:
    "Overwrite Attempted - The drive attempted to write data on the
    written block."
    When this write operation is to optical Read-Write UDO2 media,
    the Tivoli Storage Manager reports success for this write
    operation.  However, the data previously written to this disc is
    potentially overwritten by this write operation.
    The problem is caused by the Tivoli Storage Manager not being
    able to handle the larger media capacity of 60GB. Currently the
    Tivoli Storage Manager server can only handle the optical media
    capacity of 30GB (dual-sided).
    This problem applies to optical devices with both Read-Write and
    WORM medium, when used with Tivoli Storage Manager kernel
    optical device drivers.
    .
    Initial Impact:
    High
    .
    Tivoli Storage Manager Versions Affected:
    The problem exist in version 6.3.4.300, and all versions below.
    .
    Additional Keywords:
    Plasmon UD02 UDO60 Worm Optical TSM
    .
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    *                 All Tivoli Storage Manager Server users of   *
    *                 UDO 2 optical disc media.                    *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing levels when available. This     *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.3.5 and 7.1.1.                   *
    *                 Note that this is subject to change at the   *
    *                 discretion of IBM.                           *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    
    Affected platforms: AIX, HP, Linux, Solaris, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT00532

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-22

  • Closed date

    2014-03-26

  • Last modified date

    2014-03-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63A

Reference #: IT00532

Modified date: 27 March 2014