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IJ17862: MAP TOOLBAR IS DISPLAYED DUPLICATED AT FIRST ACCESS

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APAR status

  • Closed as program error.

Error description

  • Steps to replicate:
    
    1) Configure map manager record to use this web map
    Web map id: 80a0f102f57c44f390f859774d4930b0
    Client id: mvEpXgGEzED4JPQp
    Client secret: 972f31bd3047472d92c72cff0527251d
    
    2) Clear browser cache
    3) Go to any spatial-enabled application
    4) Open Spatial Layers Tool from Open Map DIalog box.
    
    Actual Results: map toolbar is displayed duplicated
    
    Expected: map toolbar displays expected maptools correctly
    
    Reported in:
    Maximo Asset Management 7.6.1.1
    Maximo Spatial Asset Management 7.6.0.5
    

Local fix

  • Close Open Map Dialog Box and open again. After first access
    map toolbar is loaded correctly.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * all users of maximo spatial                                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * MAP TOOLBAR IS DISPLAYED DUPLICATED AT FIRST ACCESS          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • added a new validation
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ17862

  • Reported component name

    MAXIMO SPATIAL

  • Reported component ID

    5724T3900

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-07-26

  • Closed date

    2019-07-30

  • Last modified date

    2019-07-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SPATIAL

  • Fixed component ID

    5724T3900

Applicable component levels



Document information

More support for: Maximo Spatial Asset Management

Software version: 760

Reference #: IJ17862

Modified date: 30 July 2019